Canada Based Coveo Predicts the Future of Enterprise Search
December 17, 2015
Coveo, an enterprise search vendor once closely focused on Microsoft SharePoint, offered some predictions about 2016 and search.
What does the Québec City based search vendor presage? The answer appears in “Coveo Releases 2016 Enterprise Search Predictions.” Here you go:
- Machine learning. IBM will definitely support this prediction or their public relations advisors will.
- Cybersecurity. Yep. This is a hot area. Some of the companies pushing new boundaries in search are outfits like Diffeo, Tiberian, and Recorded Future (backed by the Alphabet Google outfit). Key word search does not sleep in the same king sized bed as these outfits in my opinion.
- Real time engagement and learning for digital transformation. I thought of Yahoo. The company has several thousand people working on search. How is that working out for the Xoogler running Yahoo?
- Proactive recommendations. Okay, this is the selective dissemination or SDI thing. SDIs are useful but these cannot be annoying. Does anyone remember Desktop Data? I do.
- Search makes systems more intelligent. Well, maybe. search is a utility. The more successful of the intelligence automation outfits uses subcomponents of search; for example, entity extraction, metadata generated on the fly, and relationship maps. These are, in my opinion, more important than old school search.
The write up includes a remarkable quote. I have placed this gem in my folder for future reference. Here is the statement I highlighted in bold red marker ink:
2016 will be a pivotal year for enterprise search. Organizations now recognize the strategic value of using intelligent search-based applications to drive more customer and employee engagement.
Based on the information available to me as we complete The Dark Web Dilemma, 2016 is going to be a bit different from 2015 when venture money flowed like water to outfits in the content processing game. My thought about the future is that companies which have ingested oodles of cash have to generate revenue growth, demonstrate a path to profitability, or face a Convera, Delphes, Entopia, or Siderean Software type future.
What’s that type of future?
A sell out or a shut down. My hunch is that the stakeholders in the Coveo play are looking for a buyer just like Lexmark.
Stephen E Arnold, December 17, 2015
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