Amazon: Confused, Disorganized, or Broken?

November 12, 2020

I received this email from Amazon on November 10, 2020.

If your Chinese is rusty, the ideographs mean:

We sincerely invite you to participate in the Amazon advertising survey

I joined Amazon in 1998. I live in the US. I am NOT an Amazon advertiser.

To answer the question in the headline, I will go with confused, disorganized, and broken. It is not just the poor quality of some third party sellers’ products, it is Amazon’s customer management system that may be deteriorating. Chinese?

Stephen E Arnold, November 12, 2020

Written by Stephen E. Arnold · Filed Under Amazon, News

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Stephen E. Arnold monitors search, content processing, text mining and related topics from his high-tech nerve center in rural Kentucky. He tries to winnow the goose feathers from the giblets. He works with colleagues worldwide to make this Web log useful to those who want to go "beyond search". Contact him at sa [at] arnoldit.com. His Web site with additional information about search is arnoldit.com.

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