Microsoft Recall Continues to Concern UK Regulators

July 4, 2024

A “feature” of the upcoming Microsoft Copilot+, dubbed Recall, looks like a giant, built-in security risk. Many devices already harbor software that can hunt through one’s files, photos, emails, and browsing history. Recall intrudes further by also taking and storing a screenshot every few seconds. Wait, what? That is what the British Information Commissioner’s Office (ICO) is asking. The BBC reports, “UK Watchdog Looking into Microsoft AI Taking Screenshots.”

Microsoft asserts users have control and that the data Recall snags is protected. But the company’s pretty words are not enough to convince the ICO. The agency is grilling Microsoft about the details and will presumably update us when it knows more. Meanwhile, journalist Imran Rahman-Jones asked experts about Recall’s ramifications. He writes:

“Jen Caltrider, who leads a privacy team at Mozilla, suggested the plans meant someone who knew your password could now access your history in more detail. ‘[This includes] law enforcement court orders, or even from Microsoft if they change their mind about keeping all this content local and not using it for targeted advertising or training their AIs down the line,’ she said. According to Microsoft, Recall will not moderate or remove information from screenshots which contain passwords or financial account information. ‘That data may be in snapshots that are stored on your device, especially when sites do not follow standard internet protocols like cloaking password entry,’ said Ms. Caltrider. ‘I wouldn’t want to use a computer running Recall to do anything I wouldn’t do in front of a busload of strangers. ‘That means no more logging into financial accounts, looking up sensitive health information, asking embarrassing questions, or even looking up information about a domestic violence shelter, reproductive health clinic, or immigration lawyer.’”

Calling Recall a privacy nightmare, AI and privacy adviser Dr Kris Shrishak notes just knowing one’s device is constantly taking screenshots will have a chilling effect on users. Microsoft appears to have “pulled” the service. But data and privacy expert Daniel Tozer made a couple more points: How will a company feel if a worker’s Copilot snaps a picture of their proprietary or confidential information? Will anyone whose likeness appears in video chat or a photo be asked for consent before the screenshot is taken? Our guess—not unless it is forced to.

Cynthia Murrell, July 4, 2024

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