The New York Times Wants to Change Your Google Habit
March 1, 2018
Sunday is a slightly less crazy day. I took time to scan “The Case Against Google.” I had the dead tree edition of the New York Times Magazine for February 25, 2018. You may be able to access this remarkable hybridization of Harvard MBA think, DNA engineered to stick pins in Google, and good old establishment journalism toasted at Yale University.
The author is a wildly successful author. Charles Duhigg loves his family, makes time for his children, writes advice books, and immerses himself in a single project at a time. When he comes up for air, he breathes deeply of Google outputs in order to obtain information. If the Google fails, he picks up the phone. I assume those whom he calls answer the ring tone. I find that most people do not answer their phones, but that’s another habit which may require analysis.
I worked through the write up. I noted three things straight away.
First, the timeline structure of the story is logical. However, leaving it up to me to figure out which date matched which egregious Google action was annoying. Fortunately, after writing The Google Legacy, Google Version 2.0, and Google: The Digital Gutenberg, I had the general timeline in mind. Other readers may not.
Second, the statement early in the write up reveals the drift of the essay’s argument. The best selling author of The Power of Habit writes:
Within computer science, this kind of algorithmic alchemy is sometimes known as vertical search, and it’s notoriously hard to master. Even Google, with its thousands of Ph.D.s, gets spooked by vertical-search problems.
I am not into arguments about horizontal and vertical search. I ran around that mulberry tree with a number of companies, including a couple of New York investment banks. Been there. Done that. There are differences in how the components of a findability solution operate, but the basic plumbing is similar. One must not confuse search with the specific technology employed to deliver a particular type of output. Want to argue? First, read The New Landscape of Search, published by Pandia before the outfit shut down. Then, send me an email with your argument.
Third, cherry picking from Google’s statements makes it possible to paint a somewhat negative picture of the great and much loved Google. With more than 60,000 employees, many blogs, many public presentations, oodles of YouTube videos, and a library full of technical papers and patents, the Google folks say a lot. The problem is that finding a quote to support almost any statement is not hard; it just takes persistence. Here’s an example:
We absolutely do not make changes 5to our search algorithm to disadvantage competitors.
Amazon Beats Google for Holiday Advertising
February 28, 2018
When Google first started out, it earned the majority of its income from online ads. Online advertising used to be a surefire way for a regular income, but ad blockers, private browsing, and changes in the Internet of things have made Internet ad profits dwindle from dollars to cents. Google used to be on top, but now Amazon might be angling its way to the top. AdTechDaily published the article, “Amazon Leads The Crowd For Holiday Paid Search Advertising” how who dominated the 2017 holiday advertising market.
The data in the article is about Amazon UK, but the UK usually bears a strong resemblance to its American counterpart. Kantar Media conducted a survey about click rates for UK retailers in the 2017 holiday season. Amazon captured 8.8% of mobile ad clicks and 7.5% of desktop clicks. The data collection for the survey was quite enlightening:
Kantar Media found that 4,259 advertisers sponsored the keywords via text ads on mobile search, compared with 3,798 advertisers sponsoring the same keywords via desktop search. Of these, only seven retailers generated a click share higher than 1% for both desktop and mobile search text advertising. Together, these retailers captured a combined 26% share of all desktop clicks and 28% of mobile clicks on the 990 retail keywords studied.Online giant Amazon.co.uk held a significant lead ahead of Argos, the retailer in second place for both desktop and mobile search ad clicks. Currys, John Lewis and online marketplace AO.com completed the top five in the list.
Google is a competitive advertising marketplace, but large retailers have the deep pockets and large inventories to give them a run or a “click” for their money The retailers sponsor a higher number of keywords based on their inventories, so they can have bigger ad campaigns with bigger budgets. It also does not hurt to have well-known brands in their inventories. Luxury brands are always reliable.
Google is struggling with its online ads, shall we call this the Froogle Fumble?
Whitney Grace, February 28, 2018
Webflow: Another Search Option
February 22, 2018
Search is one of the basic tools people use to utilize the Internet. It is as necessary as a keyboard, reading skills, and a decent WiFi signal. Search can be personalized for close proprietary systems as well as for individual Web sites. Webflow is the newest player among companies that specialize in search software. According to the Webflow blog, the company recently added a, “New Feature: Site Search.” Site search is a very important function, especially for ecommerce sites. Webflow’s new feature allows its customers to add a search function to their Web site, customize it, and control the content in the function.
Webflow’s search function recently came out of the beta phase and is now ready for deployment. Webflow understands the basic functionality of search as well as its importance for a Web site. The company broke search down into three elements:
1 Designing the search bar
2 Designing the search results page
3 Refining the content in your search engine”
All of these elements are customizable in Webflow’s software, along with other options.
Webflow is basically a design software for your own search engine along the lines of WordPress or Wix. The user interface appears to be relatively simple and walks the user through the design process. Perhaps the most important function is the ability to control search engine content, including the ability to exclude content from search results.
Webflow is built on open source search technology:
“Behind the scenes, we built search on top of the open-source Elasticsearch, which brings industry-leading relevance and natural language processing libraries within your control. So you’re not just getting simple, database-driven search — you’re running your own instance of one of the best search technologies available on the web.”
Out of the box search engines often do not work very well, so a tool like Webflow can improve the search experience.
Whitney Grace, February 22, 2018
With Relevance Trashed, Is It Gray Unitards for Online Users?
February 22, 2018
People judge the size of Internet based on their limited experiences as well as reports search engines generate, such as Google and Yahoo. Search engines compete over users by advertising that the size of their search index, but the Internet is truly bigger than any individual search index. The Search Engine Roundtable discusses how search indices do not encompass the entire Internet in the article, “Google: You Can’t Judge Index Size By One Or Two Sites.”
One example that proves you cannot determine the Internet’s size by only two search engines is comparing the search results generated by the same keywords. Both DuckDuckGo and Bing have proven more than once that they can discover Web sites Google and Yahoo cannot. Tim Bray wrote about this particular event on his blog, then it caught the attention of another developer:
“It caught Danny Sullivan’s attention on Twitter, which Danny responded that ‘I wouldn’t make that assumption for the entire web based on what’s happening with only your site.’ Tim being respected, Danny said he would dig into it, believing it may be an issue with the two example sites he cited, even though Bing and DuckDuckGo was able to index and return the content in their search engines.”
Google and yahoo now index the page in question, but this is a reminder than the Internet is a big place. The Dark Web is not picked up by regular search engines and for the amount of Web pages generated everyday it does not come as a surprise that Google and Yahoo would miss one. Maybe there is a business opportunity to develop an AI that tracks Web sites Google and other search engines have not found yet.
Whitney Grace, February 22, 2018
Business Intelligence Search: Not There Yet
February 20, 2018
Business intelligence applications are indispensable for modern companies, especially if they are focused at being the top of their industry. Apparently one common feature still eludes BI application developers: search. How can something so basic and readily available through open source technology be difficult to master? ZDNet reviews Forrester’s breakdown of the BI landscape in the article, “Make BI Applications More Intuitive With Search Like GUI.”
BI applications are kept relativity simple with a mouse-based user interface, so end user training is kept to a minimum and adoption into systems is easier. One item of concern is that few decision-makers actually access the data directly and rely on their business analysts and other team members to provide them information. BI applications are not so simple, however, and the end users need to be knowledgeable in the data sources and metadata.
Thank goodness that there is a GUI for BI applications and it has natural language processing:
“This has largely come true with natural language processing (NLP) and natural language generation (NLG) technologies. Users can now ask a question in a natural language (where NLP translates a question to a query, aka text-to-query) and get an answer via a programmatically generated narrative based on the result set returned by the query. The NLG narratives are especially effective when displayed side by side with a visualization. In addition to NLP and NLG capabilities built into BI tools, some BI providers are also creating chatbots as separate applications. These can allow non-technical BI users to ask questions and receive dynamically generated data visualizations and written highlights without knowing anything about the underlying data structures or metadata.”
The question remains if the search application will be decent and usable on newer BI interfaces. Only time and user feedback will tell.
Whitney Grace, February 20, 2018
Canada and Its Upgraded Archive Search
February 19, 2018
A nation’s archive is a priceless treasure and an informative wonder. The Library of Congress houses many historical documents and items important to United States history. The Vatican also houses an impressive archive that is not only important to world history, but Abrahamic religions. The Library and Archives of Canada is another treasure trove not only for the US’s northern neighbor, but for the world.
The Library and Archives of Canada wants people from over the world to take advantage of its holdings. In order to do so, the Library and Archives of Canada needs a user-friendly database with a search function. Government-branded search engines usually stink worse than last year’s hockey sweats, but Library Journal says that, “Library And Archives Canada Announces Launch Of ‘Collection Search’ (Beta).”
Canada’s new endeavor is appropriately titled Voilà and is a leading-edge library management system. Here is a little more about it:
“The launch of Voilà, a milestone for LAC in its library renewal project, marks the completion of the migration of the national union catalogue holdings from AMICUS to OCLC. Starting today, LAC invites members of the Canadian library community to use Voilà.
The new catalogue offers an intuitive interface with modern features for searching published materials located in hundreds of libraries across Canada that subscribe to OCLC services, or had their holdings migrated from AMICUS to OCLC. LAC will start enriching Voilà to provide public access to its own holdings later this year.”
Canada has a reputation for doing practical and workable solutions, so the new Voilà database will probably have a successful beta phase, unless it gets too sticky with maple syrup.
Whitney Grace, February 19, 2018
Visual Search Enters Its Next Phase
February 16, 2018
About a year ago, some of the biggest names in search declared that visual search was the next big horizon in the industry and that they were pouring great gobs of money into this world. If you are like us, visual search is not exactly part of your everyday life yet. But, that doesn’t mean it isn’t evolving, as we discovered in a fascinating Digital Trends story, “Not Happy With Pinterest Search Results? Refine it With Text and Photo Queries.”
According to the story:
“Pinterest announced the addition of text searches that work within the visual search tool, allowing users to give Pinterest Lens a bit more direction on the intent of the search. According to Pinterest, users make an average of 600 million searches every month.”
That’s a serious trend and an uptick from past numbers we have seen. However, all these advances still don’t seem to be creeping into our daily life…yet. As reported by IT Pro Portal, retailers are seriously starting to adopt visual search technology. This directly stems from the rise of shopping via cell phone, as opposed to laptops. And, as we all know, phones are custom made for visual search thanks to their cameras. The technology sounds like it is there, our interest is there as shoppers, and we think the storm is on the horizon where visual search overtakes the retail market soon.
Patrick Roland, February 16, 2018
The Appification of Search: Dr. Frankenstein Is Back in the Innovation Basement
February 7, 2018
When I need information, I want to define my area of interest. I want to select a database which is likely to contain relevant information. I want to receive results and short summaries. I want to work through the content which conforms to my query. Time consuming and difficult work. But that’s how I roll down the information highway.
I noted a write up from Google called “The Keyword.” The story or marketing piece tells me that when I look for an airline flight, I will be able to book that flight from the search results.
Sounds like a great idea.
As I stated in the opening paragraph, I want to work through results. In the case of looking for a flight, I want to check different departure and return dates, available airports, number of stops, layover times, etc.
Once I locate a particular flight, I check the cost of that flight using different online services.
The reason? I have been flying around for more than a half century, and I have learned how an uninformed decision can set up an overnight in February in the Minneapolis St Paul airport. Believe me that’s not a great place to sleep as the snow falls and the meeting in Fargo becomes essentially impossible.
The write up states:
We’re evolving the way our hotel search works on smartphones to help users explore options and make decisions on their smallest screens. The new hotel search experience includes better price filtering, easier-to-find amenity information and the ability to book right from Google.
Some of the folks looking for flights will find convenience and a small screen ideal for their needs.
Not for me.
I do not trust one stop shops. I do not trust aggregators. I do not trust information assembled when ad dollars may be fluttering like those Minnesota snow flakes. I have learned that Southwest flights and some European carriers data require a visit to the airline’s Web site. Some human travel agents still consolidate tickets for wild and crazy “groups.”
But my principal concern is that online trust is no longer an operating assumption for me. Unless I slog through the data, I lack the information necessary for an informed decision.
Appification of search is one more shift from locating information, processing it, and making an informed decision.
Thank you, Mother Google. But no. I don’t want search results to be an app. I want search results to be one component of data collection and a precursor to analysis. Also, I like a big screen.
Stephen E Arnold, February 7, 2018
Searching Video and Audio Files is Now Easier Than Ever
February 7, 2018
While text-based search has been honed to near perfection in recent years, video and audio search still lags. However, a few companies are really beginning to chip away at this problem. One that recently caught our attention was VidDistill, a company that distills YouTube videos into an indexed list.
According to their website:
vidDistill first gets the video and captions from YouTube based off of the URL the user enters. The caption text is annotated with the time in the video the text corresponds to. If manually provided captions are available, vidDistill uses those captions. If manually provided captions are not available, vidDistill tries to fall back on automatically generated captions. If no captioning of any sort is available, then vidDistill will not work.
Once vidDistill has the punctuated text, it uses a text summarization algorithm to identify the most important sentences of the entire transcript of the video. The text summarization algorithm compresses the text as much as the user specifies.
It was interesting and did what they claimed, however, we wish you could search for words and have it brought up in the index so users could skip directly to specific parts of a video. This technology has been done in audio, quite well. A service called Happy Scribe, which is aimed at journalists transcribing audio notes, takes an audio file and (for a small fee) transcribes it to text, which can then be searched. It’s pretty elegant and fairly accurate, depending on the audio quality. We could see VidDistill using this mentality to great success.
Patrick Roland, February 7, 2018
German Scientists Find Freedom Of Search
February 6, 2018
A storm had been brewing in Germany over the ability for scientists to gain access to expensive academic journals. The deal had more to do with search and rights than it did science, so the publisher stood up and did something shocking. They did…the right thing. We learned more in a recent Nature story, “Germany vs Elsevier: universities win temporary journal access after refusing to pay fees.”
According to the story:
The Dutch publishing giant Elsevier has granted uninterrupted access to its paywalled journals for researchers at around 200 German universities and research institutes that had refused to renew their individual subscriptions at the end of 2017.
The institutions had formed a consortium to negotiate a nationwide licence with the publisher. They sought a collective deal that would give most scientists in Germany full online access to about 2,500 journals at about half the price that individual libraries have paid in the past. But talks broke down and, by the end of 2017, no deal had been agreed. Elsevier now says that it will allow the country’s scientists to access its paywalled journals without a contract until a national agreement is hammered out.
This is a victory for, not just the scientists, but for freedom of information. We applaud Elsevier for putting aside profit (temporarily) in favor of human. We wish more companies and governments would take their example to heart.
Patrick Roland, February 6, 2018
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