SharePoint Burns Bridges with Payment Options

June 24, 2014

SharePoint is the mostly widely known and adopted enterprise search option for organizations of any size, and yet it also has a reputation for being one of the most difficult, on many levels. SharePoint has proven the critics right with their latest announcement to cut some popular payment plans. Read more in the CMS Wire article, “Microsoft Fiddles With SharePoint Pricing.”

The article begins:

“It’s hard to see the justification, but Microsoft just announced it will cut back four of its payment plans for SharePoint Online and Office Online once the plans expire at the end of June. While Microsoft certainly can cut back on plans whenever it wants, especially when those plans expire, the lack of an explanation could leave a bad taste in the mouths of enterprise customers facing higher prices in replacement plans.”

Stephen E. Arnold has made a career out of tracking these sorts of quirks in SharePoint, as well as all other aspects of search. His Web site, ArnoldIT.com, offers a helpful SharePoint feed for those who need to track the ups and downs. In the meantime, SharePoint is going to get a lot of feedback, mostly negative, on these new pricing plans. However, it is unlikely to dent their market share, as users will hesitate to rework their infrastructure, despite the price hike.

Emily Rae Aldridge, June 24, 2014

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