AI and Web Search: A Meh-crosoft and Google Mismatch

January 25, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I read a shocking report summary. Is the report like one of those Harvard Medical scholarly articles or an essay from the former president of Stanford University? I don’t know. Nevertheless, let’s look at the assertions in “Report: ChatGPT Hasn’t Helped Bing Compete With Google.” I am not sure if the information provides convincing proof that Googzilla is a big, healthy market dominator or if Microsoft has been fooling itself about the power of the artificial intelligence revolution.

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The young inventor presents his next big thing to a savvy senior executive at a techno-feudal company. The senior executive is impressed. Are you? I know I am. Thanks, MSFT Copilot Bing thing. Too bad you timed out and told me, “I apologize for the confusion. I’ll try to create a more cartoon-style illustration this time.” Then you crashed. Good enough, right?

Let’s look at the write up. I noted this passage which is coming to me third, maybe fourth hand, but I am a dinobaby and I go with the online flow:

Microsoft added the generative artificial intelligence (AI) tool to its search engine early last year after investing $10 billion in ChatGPT creator OpenAI. But according to a recent Bloomberg News report — which cited data analytics company StatCounter — Bing ended 2023 with just 3.4% of the worldwide search market, compared to Google’s 91.6% share. That’s up less than 1 percentage point since the company announced the ChatGPT integration last January.

I am okay with the $10 billion. Why not bet big? The tactics works for some each year at the Kentucky Derby. I don’t know about the 91.6 number, however. The point six is troubling. What’s with precision when dealing with a result that makes clear that of 100 random people on line at the ever efficient BWI Airport, only eight will know how to retrieve information from another Web search system; for example, the busy Bing or the super reliable Yandex.ru service.

If we assume that the Bing information of modest user uptake, those $10 billion were not enough to do much more than get the management experts at Alphabet to press the Red Alert fire alarm. One could reason: Google is a monopoly in spirit if not in actual fact. If we accept the market share of Bing, Microsoft is putting life preservers manufactured with marketing foam and bricks on its Paul Allen-esque super yacht.

The write up says via what looks like recycled information:

“We are at the gold rush moment when it comes to AI and search,” Shane Greenstein, an economist and professor at Harvard Business School, told Bloomberg. “At the moment, I doubt AI will move the needle because, in search, you need a flywheel: the more searches you have, the better answers are. Google is the only firm who has this dynamic well-established.”

Yeah, Harvard. Oh, well, the sweatshirts are recognized the world over. Accuracy, trust, and integrity implied too.

Net net: What’s next? Will Microsoft make it even more difficult to use another outfit’s search system. Swisscows.com, you may be headed for the abattoir. StartPage.com, you will face your end.

Stephen E Arnold, January 25, 2024

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