Arnold’s New Study “Beyond Search” Now Available

April 15, 2008

Stephen E. Arnold’s most recent study–Beyond Search: What to Do When Your Enterprise Search System Doesn’t Work–is now available from the Gilbane Group. The 270-page study contains practical information about fixing problems with an existing behind-the-firewall search system, a market analysis and vendor road map, profiles of 24 vendors of behind-the-firewall search and content processing systems, and a glossary.

The three key findings from the year-long research behind the book are that user dissatisfaction with incumbent search systems is increasing. The need to deploy a system that meets increasingly savvy users’ needs is rising sharply.

Mr. Arnold also says that Google’s dataspace technology–largely unknown by search vendors and not yet deployed by Google–could reshape enterprise search in a very short time if Google makes it available. Google is keeping quiet about the dataspace technology acquired when Google purchased Transformic, Inc. in 2006. He said, “Few outside of Google know about dataspaces, and the technology offers one way to deliver new ty8pes of query functionality so users can know how certain a particular result is to be accurate and to determine the lineage of a particular result.” He added, “The world is starting to think about BigTable, but dataspaces are a quantum leap beyond the functionality of BigTable, which is in itself a quatum leap beyond relational database technology. Google’s engineering and technical prowess are its chief competitive advantage.”

Finally, Mr. Arnold’s research reveals that remarkable new, extremeley useful technologies are being develoiped outside the US. Mr. Arnold says, “There’s a perception that innovation in search only arises in the United States. That’s simply not true. Non-U.S. vendors like Exalead and ISYS Search Software are making strong thrusts into the North American market. Others are opening offices in the U.S. and will increase the competititve heat for many of the best-known search vendors.

Martin White, noted British search and content expert, said about Beyond Search, “a fabulous job on the book and the industry, and the CIO fraternity, should be very grateful that Mr. Arnold found the energy to write it.”

You can order the study from the Gilbane Group. Selected quotations from the study appear on Mr. Arnold’s Web site, ArnoldIT.com. An abbreviated table of contents is available on that site as well.

Stuart Schram, April 15, 2008

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2 Responses to “Arnold’s New Study “Beyond Search” Now Available”

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    […] Arnold’s New Study “Beyond Search” Now Available […]

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    […] Arnold’s New Study “Beyond Search” Now Available […]

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