September 24, 2015
Kill dear old Yahoo? IBTimes reports on some harsh words from an ivory-tower type in, “NYU Professor: Yahoo Ought to Be ‘Euthanised’ and Marissa Mayer’s Pregnancy Saved her Job.” It seems marketing professor Scott Galloway recently criticized the company, and its famous CEO, in a televised Bloomberg interview. In his opinion, any website with Yahoo’s traffic should be rolling in dough, and the company’s struggles are the result of mismanagement. As for his claim that the “most overpaid CEO in history” only retains her position due to her pregnancy? Reporter Mary-Ann Russon writes:
“Galloway says that Yahoo would not be willing to face the public backlash that would come from firing a woman in such a position of power who has just announced she is pregnant.
“This is not a stretch since there are still far fewer women in leadership positions than men – as of March 2015, only 24 of the CEOs in Fortune 500 companies are women – and the issue with how companies perceive family planning remains a sore point for many career-minded women (Read: Gamechangers: Why multimillionaire ‘mom’ Marissa Mayer is damned if she does and damned if she doesn’t).
“However, Galloway also pointed the finger of blame for Yahoo’s woes at its board, which he said has been a ‘lesson in poor corporate governance,’ since there have been five CEOs in the last seven years.”
Though Yahoo was a great success around the turn of the millennium, it has fallen behind as users migrate their internet usage to mobile devices (with that format’s smaller, cheaper ads). Though many still use its free apps, nowadays most of Yahoo’s revenue comes from its Alibaba investment.
So what does Galloway recommend? “It should be sold to Microsoft,” he declared. “We should put a bullet in this story called ‘Yahoo’.” Ouch. Can Yahoo reverse their fortunes, or is it too late for the veteran Internet company?
Cynthia Murrell, September 24, 2015
September 14, 2015
Users of AWS now have access to dashboard and analytics tools from data intelligence firm InetSoft, we learn from “InetSoft’s Style Scope Agile Edition Launched on Amazon Web Services for No Extra Cost Cloud-based Dashboards and Analytics” at PRWeb. The press release announces:
“Installable directly from the marketplace into an organization’s Amazon environment, the application can connect to Amazon RDS, Redshift, MySQL, and other data sources. Its primary limitation is a limit of two simultaneous users. In terms of functionality, the enterprise administration layer with granular security controls is omitted. The application gives fast access to powerful KPI reporting and multi-dimensional analysis, enabling the private sharing of dashboards and visualizations ideally suited for individual analysts, data scientists, and small teams in any departmental function. It also provides a self-service way of evaluating much of the same technology available in InetSoft’s commercial offerings, applications suitable for enterprise-wide deployment or embedding into other cloud-based solutions.”
So now AWS users can pick up free tools with this Style Scope Agile Edition, and InetSoft may pick up a customers for its commercial version of Style Scope. The company emphasizes that their product does not require users to re-architect data warehouses, and their data access layer, based on MapReduce principles, boosts performance. Founded in 1996, InetSoft is based in New Jersey.
Cynthia Murrell, September 14, 2015
September 14, 2015
One of the greatest lessons one take learn from the Broadway classic South Pacific is that children aren’t born racist, rather they learn about racism from their parents and other adults. Computers are supposed to be infallible, objective machines, but according to Gizmodo’s article, “Computer Programs Can Be As Biased As Humans.” In this case, computers are “children” and they observe discriminatory behavior from their programmers.
As an example, the article explains how companies use job application software to sift through prospective employees’ resumes. Algorithms are used to search for keywords related to experience and skills with the goal of being unbiased related to sex and ethnicity. The algorithms could also be used to sift out resumes that contain certain phrases and other information.
“Recently, there’s been discussion of whether these selection algorithms might be learning how to be biased. Many of the programs used to screen job applications are what computer scientists call machine-learning algorithms, which are good at detecting and learning patterns of behavior. Amazon uses machine-learning algorithms to learn your shopping habits and recommend products; Netflix uses them, too.”
The machine learning algorithms are mimicking the same discrimination habits of humans. To catch these computer generated biases, other machine learning algorithms are being implemented to keep the other algorithms in check. Another option to avoid the biases is to reload the data in a different manner so the algorithms do not fall into the old habits. From a practical stand point it makes sense: if something does not work the first few times, change the way it is done.
September 9, 2015
Developers have a new tool for incorporating search data directly into apps, we learn in “Bing Snapshots First to Bring Advanced In-App Search to Users” at Search Engine Watch. Apparently Google announced a similar feature, Google Now on Tap, earlier this year, but Microsoft’s Bing has beaten them to the consumer market. Of course, part of Snapshot’s goal is to keep users from wandering out of “Microsoft territory,” but many users are sure to appreciate the convenience nevertheless. Reporter Mike O’Brien writes:
“With Bing Snapshots, developers will be able to incorporate all of the search engine’s information into their apps, allowing users to perform searches in context without navigating outside. For example, a friend could mention a restaurant on Facebook Messenger. When you long-press the Home button, Bing will analyze the contents of the screen and bring up a snapshot of a restaurant, with actionable information, such as the restaurant’s official website and Yelp reviews, as well Uber.”
Bing officials are excited about the development (and, perhaps, scoring a perceived win over Google), declaring this the start of a promising relationship with developers. The article continues:
“Beyond making sure Snapshots got a headstart over Google Now on Tap, Bing is also able to stand out by becoming the first search engine to make its knowledge graph available to developers. That will happen this fall, though some APIs are already available on the company’s online developer center. Bing is currently giving potential users sneak peeks on its Android app.”
Hmm, that’s a tad ironic. I look forward to seeing how Google positions the launch of Google Now on Tap when the time comes.
Cynthia Murrell, September 9, 2015
August 25, 2015
The article titled Goldman Sachs Puts Elasticsearch to Work on Information Week discusses how programmers at Goldman Sachs are using Elasticsearch. Programmers there are working on applications to exploit both the data retrieval capabilities as well as the faculty it has for unstructured data. The article explains,
“Elasticsearch and its co-products — Logstash, Elastic’s server log data retrieval system, and Kibana, a dashboard reporting system — are written in Java and behave as core Java systems. This gives them an edge with enterprise developers who quickly recognize how to integrate them into applications. Logstash has plug-ins that draw data from the log files of 165 different information systems. It works natively with Elasticsearch and Kibana to feed them data for downstream analytics, said Elastic’s Jeff Yoshimura, global marketing leader.”
The article provides detailed examples of how Elastic is being used in legal, finance, and engineering departments within Goldman Sachs. For example, rather than hiring a “platoon of lawyers” to comb through Goldman’s legal contracts, a single software engineer was able to build a system that digitized everything and flagged contract documents that needed revision. With over 9,000 employees, Goldman currently has several thousand using Elasticsearch. The role of search has expanded, and it is important that companies recognize the many functions it can provide.
Chelsea Kerwin, August 25, 2015
July 20, 2015
Facebook is making its Messenger app free, even to those who don’t have a Facebook account, we learn in “Does this Spell the End for WhatsApp?” at the U.K.’s Daily Star. What does that have to do with mobile messaging tool WhatsApp? Reporter Dave Snelling writes:
“This means even people without a Facebook account will be able to start using the service and that could put it in direct competition with WhatsApp. And guess who owns WhatApp…yes Facebook! The social network paid an insane $19 billion for WhatsApp late last year and it’s gone on to see a huge rise in success. WhatsApp now has over 800 million users and the figure is growing daily. Facebook Messenger brings users the same features as WhatsApp including sending photos, videos, group chats, voice and video calling and stickers.”
We notice that “search ability” is not among the features. Pity that; users must continue to employ an outside method to find a certain drop of info in their sea of messages. We’d value a search box over “stickers” any day, but perhaps that’s just us.
So far, the non-Facebook-member Messenger is only available in Canada and the U.S., but is expected to cross the Atlantic soon. Snelling wonders whether users will switch from WhatsApp to Messenger. I wonder whether Facebook plans to merge the apps, and their users; why would they hang on to both? As the article concludes, we’ll have to wait and see.
Cynthia Murrell, July 20, 2015
July 9, 2015
One of the biggest questions information experts are asked a lot is, “is SharePoint a knowledge management tool?” The answer, according to Lucidea, is: it depends. The answer is vague, but a blog post on Lucidea’s Web site explains why: “But Isn’t SharePoint A KM Application?”
SharePoint’s usefulness is explained in this one quote:
“SharePoint is a very powerful and flexible platform for building all sorts of applications. Many organizations have adopted SharePoint because of its promise to displace all sorts of big and little applications. With SharePoint, IT can learn one framework and build out applications on an as-needed basis, rather than buying and then maintaining 1001 different applications, all with various system requirements, etc. But the key thing is that you need someone to build out the SharePoint platform and actually turn it into a useful application.”
The post cannot stress enough the importance of customizing SharePoint to make it function as a knowledge management tool. If that was not enough, in order to keep SharePoint working well it needs to continuously be developed.
Lucidea does explain that SharePoint is not a good knowledge management application if you expect it to be implemented in a short time frame, focuses on a single problem, the users improve the system, and can meet immediate knowledge management needs.
The biggest thing to understand is that knowledge management is a process. There are applications that can take control of immediate knowledge management needs, but for long term the actual terms “knowledge” and “management” need to be defined to get what actually needs to be controlled.
Whitney Grace, July 9, 2015
July 3, 2015
The article on Today’s Medical Developments titled Collaborative Design Software uses the online collaborative design video game Minecraft to consider the possibilities for programmers working together in the future. Dassault Systemes’ is in the process of implementing a change to many design engineers working more collaboratively off a master file. The article quotes Monica Menghini, a Dassault executive,
“Our platform of 12 software applications covers 3D modeling (SOLIDWORKS, CATIA, GEOVIA, BIOVIA); simulation (3DVIA, DELMIA, SIMULA); social and collaboration (3DSWYM, 3DXCITE, ENOVIA); and information intelligence (EXALEAD, NETVIBES)… These apps together create the experience. No single point solution can do it – it requires a platform capable of connecting the dots. And that platform includes cloud access and social apps, design, engineering, simulation, manufacturing, optimization, support, marketing, sales and distribution, communication…PLM – all aspects of a business; all aspects of a customer’s experience.”
The point is that Dassault wants to sell customers a dozen products to solve a problem, which seems like an interesting and complicated approach. They believe new opportunities could include more efficient design-building, earlier chances for materials specialists to cut costs by opting for lighter materials, marketing could begin earlier in the process and financial planners would have the ability to follow the progress of a design, allowing for a more transparency on every level of production.
Chelsea Kerwin, July 3, 2014
June 8, 2015
The article titled Coveo Announces Another Sequential Best Quarter as Its Intelligent Search Apps Upskill Thousands of People on Digital Journal points to increased market demand for its apps. Coveo’s mission is to aid businesses in improving people’s knowledge and ability with Search. Coveo for Salesforce offers customers a hub to resolve the issues that would typically require a customer service rep. The article explains,
“Coveo for Salesforce saw rapid adoption, particularly within the high tech and financial services industries, where mid-size to Fortune 500 organizations selected Coveo to scale customer service operations. Coveo for Salesforce – Communities Edition helps customers solve their own cases by proactively offering case-resolving knowledge suggestions and Coveo for Salesforce – Service Cloud Edition helps agents upskill as they engage customers by injecting case-resolving content and experts into the Salesforce UI as they work.”
The article also discusses the promotion of Mike Raley, currently senior director of demand generation, to VP of marketing. That makes him accountable for the company’s international marketing. The article seems like good news, what with the reported “record levels of bookings growth,” but it offers no actual revenues or information about the $30 million in venture funding the company has amassed.
Chelsea Kerwin, June 8, 2014
June 4, 2015
Apple needed a better search system for its app store, so it bought a startup; according to TechCrunch, “Apple Acquired Search Startup Ottocat to Power the ‘Explore’ Tab in the App Store.” Writer Ingrid Lunden observes that the deal was kept pretty quiet, but suspects it was agreed to in 2013; that is when Ottocat’s website disappeared. Months later, Apple implemented the “explore” feature for its App Store. So why did Apple pick Ottocat? The article explains:
“In a nutshell, its technology essentially addressed pain points on both sides of the App Store: for users unable to find specific enough results for subject-based app searches when they don’t have a specific app in mind; and for developers unhappy with how well their apps could be discovered among a sea of 1 million+ other apps. The premise was to do away with keywords by categorizing apps into increasingly more specific subcategories that worked on a ‘drill-down’ principle — eliminating the guesswork and potential inaccuracy of keywords altogether. …
“For example, rather than searching on ‘guitar’ or scrolling through the full selection of music apps that the term might call up, or the chart for the most popular music apps — which can contain streaming apps, apps that are designed to work with specific hardware, apps that let people use their phones to play music, apps that teach them how to play a specific instrument, and so on — you can start to look at specific subcategories to find a selection of apps you may want to download.”
Launched in 2012 by Michelle Cooper and Edwin Cooper, Ottocat is headquartered in Oakland, California. Lunden wonders whether the Cooper pair is now working at Apple, and what they might be working on. Search for Safari, perchance? Maybe neither Yahoo nor Microsoft will provide Safari’s default search once Apple’s deal with Google expires, after all.
Cynthia Murrell, June 4, 2015