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Bing Is Very Important, I Mean VERY Important

July 31, 2015

The online magazine eWeek published, “What The Bing Search Engine Brings To Microsoft’s Web Strategy” and it explains how Bing spurs a lot of debate:

“Some who don’t like the direction in which Google is going say that Bing is the search engine they prefer, especially since Microsoft has honed Bing’s ability to deliver relevant results. Others, however, look at Bing as one of many products from Microsoft, which is still seen as the “Evil Empire” in some quarters and a search platform that’s incapable of delivering the results that compare favorably with Google. Bing, introduced six years ago in 2009, is still a remarkably controversial product in Microsoft’s lineup. But it’s one that plays an important role in so many of the company’s Internet services.”

Microsoft is ramping up Bing to become a valuable part of its software services, it continues its partnership with Yahoo and Apple, and it will also power AOL’s web advertising and search.  Bing is becoming a more respected search engine, but what does it have to offer?

Bing has many features it is using to entice people to stop using Google.  When searching a person’s name, search results display a bio of the person (only if they are affluent, however).  Bing has a loyalty program, seriously, called Bing Rewards, the more you search on Bing it rewards points that are redeemable for gift cards, movie rentals, and other items.

Bing is already a big component in Microsoft software, including Windows 10 and Office 365.  It serves as the backbone for not only a system search, but searching the entire Internet.  Think Apple’s Spotlight, except for Windows.  It also supports a bevy of useful applications and do not forget about Cortana, which is Microsoft’s answer to Siri.

Bing is very important to Microsoft because of the ad revenue.  It is just a guess, but you can always ask Cortana for the answer.

Whitney Grace, July 31, 2015
Sponsored by, publisher of the CyberOSINT monograph



Watson: The PR Blitz Continues

July 28, 2015

I know that IBM is trying to reverse 13 quarters of revenue decline. I know that most of the firm’s business units are struggling to hit their numbers. I know that IBM’s loyal employees are doing their best to belt out the IBM song “Ever Onward” in perfect harmony.


If you are not familiar with the lyrics, you can read the words at this link on the IBM Web site, which unlike the dev ops pages are still online:

That’s the spirit that has brought us fame!
We’re big, but bigger we will be
We can’t fail for all can see
That to serve humanity has been our aim!
Our products now are known, in every zone,
Our reputation sparkles like a gem!
We’ve fought our way through — and new
Fields we’re sure to conquer too

Goodness, I am tapping my foot just reading the phrase “Our reputation sparkles like a gem!”

And I don’t count the grinches who complain at like this:

Comment 07/27/15:
Job Title: IT Specialist
Location: Rochester MN
CustAcct: Various
BusUnit: Cloud
Message: I was forced out/bullied out through bad PBC rating/threats of PIP. I left voluntarily a few months back, rather than waiting for the inevitable layoff (since my 2014 rating was a 3, I would have probably been let go with no package). Once I got my appraisal in January, I started looking around and found another job that pays about the same as my band 10 IBM salary – and I am evaluating several other offers as we speak. I truly feel for the victims of yet another round of layoffs. But I don’t quite understand why some find it “shocking” and “unexpected” that IBM gets rid of them. Your CEO has publicly declared that many of you – especially those in the services organizations – are nothing more than “empty calories.” She went on record with those words. What do you expect? Either you organize or you better start looking for something else.

I pay attention to the “3 Lessons IBM’s Watson Can Teach Us about Our Brains’ Biases.” The write up explains:

Cognitive computing is transforming the way we work.

Read more

Image Match: Wave Fingerprints and Search

July 28, 2015

Navigate to “Deep Neural Network Can Match Infrared Facial Images to Those Taken Naturally.” The write up explains that an infrared snap of a person’s face can be matched (mapped) to a normal picture of a human’s face. The idea is that there are wave signatures. I find this interesting. The write up states:

To use such a system for correlating infrared images with natural light counterparts, then, would require a large dataset of both types of images of the same people. The duo discovered that such a dataset existed as part of other research being done at the University Notre Dame. After being given access to it, they “taught” their system to pick out natural light images of people based on half of the infrared images in the dataset they were given. The other half was used to test how well the system worked. The results were not perfect, by any means—the system was able to make correct matches 80 percent of the time (which dropped to just 55 percent when it had only one photo to use), but marks a dramatic improvement in the technology.

The approach has a  number of search related applications. Worth monitoring.

Stephen E Arnold, July 28, 2015

Googles Chauvinistic Job Advertising Delivery

July 28, 2015

I thought we were working to get more women into the tech industry, not fewer. That’s why it was so disappointing to read, “Google Found to Specifically Target Men Over Women When It Comes to High-Paid Job Adverts” at IBTimes. It was a tool dubbed AdFisher, developed by some curious folks at Carnegie Mellon and the International Computer Science Institute, that confirmed the disparity. Knowing that internet-usage tracking determines what ads each of us sees, the researchers wondered whether such “tailored ad experiences” were limiting employment opportunities for half the population. Reporter Alistair Charlton writes:

“AdFisher works by acting as thousands of web users, each taking a carefully chosen route across the internet in such a way that an ad-targeting network like Google Ads will infer certain interests and characteristics from them. The programme then records which adverts are displayed when it later visits a news website that uses Google’s ad network. It can be set to act as a man or woman, then flag any differences in the adverts it is shown.

“Anupam Datta, an associate professor at Carnegie Mellon University, said in the MIT Technology Review: ‘I think our findings suggest that there are parts of the ad ecosystem where kinds of discrimination are beginning to emerge and there is a lack of transparency. This is concerning from a societal standpoint.’”

Indeed it is, good sir. The team has now turned AdFisher’s attention to Microsoft’s Bing; will that search platform prove to be just as chauvinistic? For Google’s part, they say they’re looking into the study’s methodology to “understand its findings.” It remains to be seen what sort of parent the search giant will be; will it simply defend its algorithmic offspring, or demand it mend its ways?

Cynthia Murrell, July 28, 2015

Sponsored by, publisher of the CyberOSINT monograph

PageRank: Viewed through the Linear Algebra Sunglasses

July 27, 2015

I urge you to read and work through the examples in “The $25,000,000,000,000 Eigenvector: The Linear Algebra behind Google.” The write up was a tour be force when it became available in 2006. The explains Google PageRank’s ability to display “the good stuff.” The idea is that the system and method set forth in the PageRank patent finds the most “relevant” Web pages matching a query.

I won’t trouble you with references to some work by Dr. Jon Kleinberg for the CLEVER system. I won’t peel back any of the wrappers  which have been layered around the PageRank system after the company went public in 2004.

I will call your attention to a Wall Street Journal article which strikes me as reasonably accurate. The story is “How Google Skewed Search Results.” If you cannot access this document, check out the also acceptable article “Google May Be Hurting Users by Manipulating Search Results, Says Study.”

Fancy math is great in the classroom. Is it possible that good old human intervention works in some situations? And if manipulation does achieve a desired goal, what’s the point of belaboring the fancy math, precedent work, or the subsequent wrapper code?

Stephen E Arnold, July 27, 2015

Instagram’s Search Feature Is A Vast Improvement

July 27, 2015

Instagram apparently knows more about your life than you or your friends.  The new search overhaul comes with new features that reveal more information than you ever expected to get from Instagram. VentureBeat reviews the new search feature and explains how it works: “Hands-On: Instagram’s New Search And Explore Features Are A Massive Improvement.”

Many of the features are self-explanatory, but have improved interactivity and increased the amount of eye candy.

  • Users can Explore Posts, which are random photos from all over Instagram and they can be viewed as a list or thumbnails.
  • The Discover People feature suggests possible people for users to follow. According the article, it dives deep into your personal social network and suggests people you never thought Instagram knew about.
  • Curated Collections offer content based off pre-selected categories that pull photos from users’ uploads.

Trending tags is another new feature:

“Trending Tags is Instagram’s attempt at gauging the platform’s pulse. If you’ve ever wondered what most people on Instagram are posting about, trending tags has the answer. These seemed very random and oddly insightful.”

Instagram is quickly becoming a more popular social media platform than Facebook and Twitter for some people.  Its new search feature makes it more appealing to users and increases information discovery.  Be sure that you will be spending hours on it.

Whitney Grace, July 27, 2015

Sponsored by, publisher of the CyberOSINT monograph

SharePoint 2013 Enterprise Search Configuration

July 25, 2015

In just 14 easy steps, you too can configure “SharePoint 2013 for a SharePoint 2013” site. Now this is not enterprise search, but when it comes to Microsoft and information access, trivialities just don’t matter.

The screenshots show what options to select. There is no explanation in Step 4 for what to do if you click “Basic Search Center” instead of “Enterprise Search Center.” A real MSFT lover will know the difference between “basic” and “enterprise” for a SharePoint site.

Follow the clicks to Step 9. Note that under the category search one selects “Search Settings”, not “Search and offline availability.” Again the clarity is astounding.

Cut and paste your way to Step 13 where you configure search navigation. Just click “everything” and presumably the URL, the description, and the link will be locked and loaded. And if not? Well, there will be no errors, gentle reader.

The coup de grace is Step 14. Here’s the instruction which is crystal clear:

Just go and check “Use the same results page settings as my parent” is selected from the subsite search site settings.”

You are good to go—directly to a consulting firm specializing in installing a third party search system into your SharePoint solution. Sorry, but that approach usually works. The Fast Search thing from the mid 1990s? Not exactly flawless in my experience. Configuration files are still nestled deep in the innards but the graphical interface may not get you where you need to be.

Stephen E Arnold, July 25, 2015

Yahoo: A Return to Web Search?

July 24, 2015

I have only a hazy recollection of a conversation with Dave Filo, one of the founders of Yahoo. That was a long time ago. Chris Kitze and I had started The Point, which was a curated list of G-rated Web sites. The telephone call was to discuss what we were doing and what Yahoo was doing. We were doing essentially the same thing, which was okay. We aimed at doing the Good Housekeeping Seal of Approval thing with our Top 5% of the Internet. The Yahooligans were creating a general directory of Internet sites. Our approaches were complementary. We sold to Lycos (CMGI) and Yahoo did its Yahoo thing until today.

I thought about the manually assembled Web directory and the look at the listings approach of Yahoo. We had a lousy search engine along with categories for the Point. I never thought of Yahoo as being a Web search engine. That came later when Yahoo experimented, licensed, bought Inktomi, and ended up with a deal to get a Web search thing from Microsoft.

Imagine how the headline “Yahoo Wants to Return to Its Roots as a Search Engine” created some associative dissonance for me. Yahoo was a list. A manually constructed list of links. Yahoo was a directory first. Search came later and, in my opinion, never arrived. The write up states:

Yahoo wants to be a search giant once more.

Even the azure chip consultants are struggling with this Xoogler vision. I highlighted this gem from the ground level of consulting insight:

However, Gartner analyst Mike McGuire tells Quartz he thinks Yahoo’s renewed focus on search is “a bit quixotic,” questioning its ability to execute and capture market share.

Okay. Yahoo is a weird 1990s thing which is, I suppose, the last portal standing. Search is a bridge too far for many companies. Maybe that’s why there are just a couple of Web search engines that get the bulk of the traffic and an information highway with some smaller outfits which the high speed drivers zoom right by. When was the last time you stopped at or

I understand the enthusiasm for writing something, anything, that seems new and fresh. But Yahoo does not have roots in search. Consequently it, like many other companies, has disappointed with its approach to information access. Nevertheless, the article goes its merry way just like Yahoo. Sympathetic harmonics at work.

Stephen E Arnold, July 24, 2015

Lucidworks (Really?) Does Fusion Too

July 23, 2015

I read “Lucidworks Delivers Fusion 2.0 with Spark Integration.” The idea is that search is not exactly flying off the shelves. Why not download Elasticsearch and move on? The way to make search relevant is to make it a Big Data thing. This is the hard to believe path IBM took with Vivisimo’s technology. Where is Vivisimo in the IBM revenue picture? Well, that picture seems gloomy. Maybe the Big Data thing doesn’t work particularly well.

In terms of venture backed Lucidworks, the write up explains:

Fusion 2.0 provides an organization with access to a streamlined, consumer-like search experience with enterprise-grade speed and scalability. The new release integrates Lucidworks’ Fusion with Apache Spark to enable real-time data analytics. Fusion 2.0 also features a new version of the company’s SiLK user interface (UI) that simplifies dashboard visualizations and enhances the user experience.  The SiLK UI runs on top of Fusion and the Apache Solr search platform, upon which Fusion is based. SiLK gives users the power to perform ad-hoc search and analysis of massive amounts of multi-structured and time series data. Users can swiftly transform their findings into visualizations and dashboards.

I think I understand. Wrappers of software provide more developer-friendly tools. The may be one slight  hitch in the git along. Those familiar with the technology of open source and fluent in the mumbo jumbo jargon that Lucid and other repositioning enterprise search vendors employ may not comprise a giant pool of prospects.

In short, writing wrappers is hard work. Dealing with fusion in an effective manner is harder work. Eliminating the latency that accompanies layers and handoffs is the hardest work of all.

The challenge will be generating substantial organic revenue and having enough profit to satisfy the investors which have been very patient with the Lucidworks outfit. No, really.

Stephen E Arnold, July 23, 2015

Lexmark: The Former IBM Printer Unit Prints Pink Slips

July 22, 2015

I live in rural Kentucky. Hopefully the layoffs at Lexmark will not cause new trailers to appear adjacent my property and my spiffy Clayton mobile castle.

I read “Lexmark Announces 500 Layoffs Worldwide as Revenue, Earnings Are Flat.” I know that the Lexington, Kentucky based company is trying. The firm is nosing into healthcare. The company is building facilities to cater to the new work force.

Lexmark is even nosing into the search and content processing sector which interests me. I don’t pay much attention to printers. My Lexmark laser went to the local thrift shop a decade ago. Come to think of it. I just create PDFs. I assume that other people find that printers are no longer must-have devices.

Lexmark splashed some cash for search and content processing companies. The firm bought the quite wrinkled and aged search technology founded by Ian Davies in 1988. That works out to more than a quarter century ago. Lexmark bought the Brainware technology, which is based on a rather nifty concept of trigrams. When content is processed with the trigram numerical sausage machine, it becomes easy to match the patterns. The higher the pattern overlap percentage, the more likely the documents are about the same thing. At least, that’s the idea as I understand the explanation given to me face to face before the deal went down. Lexmark also snagged Kofax, which itself had purchased Kapow, an outfit into the normalization of content and some other “interesting” functions.

Lexmark is a sponsor of the Bluegrass Disc Golf Association competition to be held in August 2015. This is an event of note in these here parts.

When I learned about these deals in 2012 and the 2015 Kofax purchase, I realized that Lexmark was emulating the thinking at two other companies. Hewlett Packard bought Autonomy in the hopes of riding a revenue rocket. I still marvel at the shallowness of HP’s understanding of how Autonomy grew to $700 million in revenue in 15 agonizing years of effort and perspiration. But HP caught spreadsheet fever and has not yet recovered. IBM allegedly bet $1 billion that Lucene, home grown code, and acquired technology could create a computing revolution. IBM touts the cognitive revolution at the same time it reports its 13th quarterly decline in revenues. I learned today that IBM is pushing the cooking angle via a partnership with Welltok.

Lexmark, I submit, did the same thing: Looked at search and decided, “Our management team can make more money that these acquired outfits ever did.” The result is that Lexmark is probably: [a] Doomed to suffer cash outlays in order to keep the search and content processing systems current with alternative software; [b] going to struggle to develop organic revenue streams which deliver profits to stakeholders, and [c] reposition itself the way Sprylogics has. As you may know, Sprylogics shifted from an intelligence oriented content processing system to a mobile fantasy sports app.

I have to stop now. I hear the sound of a four wheel drive’s wheels slipping. Yikes. Someone is putting a 2006 Fleetwood 14×70 across the pond from my Clayton. One of the people is wearing what looks like a Lexmark disc golf logo on a T shirt.

Stephen E Arnold, July 23, 2015

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