July 6, 2015
Searching the Web you can find the most amazing and obscure items, such as this little gem from the Securities and Exchange Commission’s Web site: “Schedule 14A” registered by Google Inc. Schedule 14A explains information required for an SEC proxy statement, which is given to stockholders when votes are solicited at stockholders’ meetings. This Schedule 14A lists many of the high-tech projects Google is working on to improve the lives of people. Google founder Sergey Brin supposedly writes the schedule, but more than likely is was written by an assistant and his name was signed at the end.
It opens with this brief passage:
“When Larry and I founded Google in 1998, many elements came together to make our work possible. Like other companies at the time, we benefited from the increasing power and low cost of computation and from the unprecedented shift of information to the internet. We shared a profound belief in the power of technology to make life better for people everywhere and imagined what life could be like 10, 15, 20 years down the road. Nevertheless, now that we are here, I am amazed at the progress and opportunities. For example, I could not have imagined we would be making a computer that fits in a contact lens, with the potential to make life better for millions of people with diabetes.”
It is followed by a description of the contact lens that measures glucose levels in a body, then it goes into how Google revolutionized search and in turn delivered high-end services like email and Google Photos.
What Google piece would be complete without mentioning the self-driving cars? Autonomous cars came about by increased computation power, but at least they do mention it will be sometime before they are ready for consumers.
Google does have an impressive list of accomplishments, sure to please any stockholder. The question is will there be anything they will not experiment with?
Whitney Grace, July 6, 2015
July 3, 2015
The article on Today’s Medical Developments titled Collaborative Design Software uses the online collaborative design video game Minecraft to consider the possibilities for programmers working together in the future. Dassault Systemes’ is in the process of implementing a change to many design engineers working more collaboratively off a master file. The article quotes Monica Menghini, a Dassault executive,
“Our platform of 12 software applications covers 3D modeling (SOLIDWORKS, CATIA, GEOVIA, BIOVIA); simulation (3DVIA, DELMIA, SIMULA); social and collaboration (3DSWYM, 3DXCITE, ENOVIA); and information intelligence (EXALEAD, NETVIBES)… These apps together create the experience. No single point solution can do it – it requires a platform capable of connecting the dots. And that platform includes cloud access and social apps, design, engineering, simulation, manufacturing, optimization, support, marketing, sales and distribution, communication…PLM – all aspects of a business; all aspects of a customer’s experience.”
The point is that Dassault wants to sell customers a dozen products to solve a problem, which seems like an interesting and complicated approach. They believe new opportunities could include more efficient design-building, earlier chances for materials specialists to cut costs by opting for lighter materials, marketing could begin earlier in the process and financial planners would have the ability to follow the progress of a design, allowing for a more transparency on every level of production.
Chelsea Kerwin, July 3, 2014
July 2, 2015
Driving is a privilege not a right…for humans and Google wants it for its self-driving cars. Google, however, is still in the test phasing for its self-driving cars and announced that they would publish results of the study on a monthly basis. They first report recently came out and it says that Google cars were in twelve accidents when they were on real roads. The Register takes a snarky, informative approach to self-driving cars in “Google: Our Self-Driving Cars Would Be Tip-Top If You Meatheads Didn’t Crash Into Them.”
Google has twenty-three Lexus SUVs that have driven 1,011,338 miles with the self-driving software and 796, 250 miles with a human behind the wheel. Many of the cars have taken to the real road, but nine are still restricted to the private track.
Google blames all twelve of the accidents on human error, not the software, and it is due to either the human driver in the autonomous car or the driver in the other car. The Google cars, being rear-ended from driving too slow, caused seven accidents. One accident was due to the Google car braking trying to avoid a collision and two more were when non-Google cars failed to obey traffic signs. The worst accident caused when a Google car was driving at 63 mph and was sideswiped by a car changing lanes. No one was hurt. The last two accidents were the fault of Google’s employees: both accidents resulted in Google cars rear-ending the cars in front of them.
Google is quick to point out the software’s positive aspects:
“The report also highlighted some of the smarter aspects of the cars’ software. Google cars can identify emergency vehicles, for example, and automatically give way in a fashion many fleshy drivers are irritatingly unwilling to do. The other example given was Google cars dealing with cyclists who didn’t obey the rules of the road. One cyclist veered in front of the car at night, and the software was clever enough to stop immediately to avoid a crash.”
Google will have its cars drive ten thousand miles a week on the software. A recent luxury car ad campaign was critical of the self-driving car, saying people want the luxury of driving themselves with all the benefits of said luxury car. It will be the TV vs. radio battle again, but the one thing holding back the self-driving car will be human error. Stupid, stupid humans.
Whitney Grace, July 2, 2015
June 25, 2015
In the highly anticipated SharePoint Server 2016, on-premises, cloud, and hybrid functionality are all emphasized. However, some are beginning to wonder if functionality can suffer based on the variety of deployment chosen. Read all the details in the Search Content Management article, “How Does the Cloud Limit SharePoint Search and Integration?”
The article begins:
“All searches are not created equal, and tradeoffs remain for companies mulling deployment of the cloud, on-premises and hybrid versions of Microsoft’s collaboration platform, SharePoint. SharePoint on-premises has evolved over the years with a focus on customization and integration with other internal systems. That is not yet the case in the cloud with SharePoint Online, and there are still unique challenges for those who look to combine the two products with a hybrid approach.”
The article goes on to say that there are certain restrictions, especially with search customization, for the SharePoint Online deployment. Furthermore, a good amount of configuration is required to maximize search for the hybrid version. To keep up to date on how this might affect your organization, and the required workarounds, stay tuned to ArnoldIT.com. Stephen E. Arnold is longtime search professional, and his work on SharePoint is conveniently collocated in a dedicated feed to maximize efficiency.
Emily Rae Aldridge, June 25, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
June 22, 2015
Despite efforts to maintain an open Internet, malware seems to be pushing online explorers into walled gardens, akin the old AOL setup. The trend is illustrated by a story at PandoDaily, “Security Trumps Ideology as Google Closes Off its Chrome Platform.” Beginning this July, Chrome users will only be able to download extensions for that browser from the official Chrome Web Store. This change is on the heels of one made in March—apps submitted to Google’s Play Store must now pass a review. Extreme measures to combat an extreme problem with malicious software.
The company tried a middle-ground approach last year, when they imposed the our-store-only policy on all users except those using Chrome’s development build. The makers of malware, though, are adaptable creatures; they found a way to force users into the development channel, then slip in their pernicious extensions. Writer Nathanieo Mott welcomes the changes, given the realities:
“It’s hard to convince people that they should use open platforms that leave them vulnerable to attack. There are good reasons to support those platforms—like limiting the influence tech companies have on the world’s information and avoiding government backdoors—but those pale in comparison to everyday security concerns. Google seems to have realized this. The chaos of openness has been replaced by the order of closed-off systems, not because the company has abandoned its ideals, but because protecting consumers is more important than ideology.”
Better safe than sorry? Perhaps.
Cynthia Murrell, June 22, 2015
May 12, 2015
Some details about the rollout of SharePoint Server 2016 were revealed at the much-anticipated Ignite event in Chicago last week. Microsoft now commits to being on track with the project, making a public beta available in fourth quarter of this year, and “release candidate” and “general availability” versions to follow. Read more in the Redmond Magazine article, “SharePoint Server 2016 Roadmap Highlighted at Ignite Event.”
The article addresses the tension between cloud and on-premises versions:
“While Microsoft has been developing the product based on its cloud learnings, namely SharePoint Online as part of its Office 365 services, those cloud-inspired features eventually will make their way back into the server product. The capabilities that don’t make it into the server will be offered as Office 365 services that can be leveraged by premises-based systems.”
It appears that the delayed timeline may be a “worst case scenario” measure, and that the release could happen earlier. After all, it is better for customers to be prepared for the worst and be pleasantly surprised. To stay in touch with the latest news regarding features and timeline, keep an eye on ArnoldIT.com, specifically the SharePoint feed. Stephen E. Arnold is a longtime leader in search and serves as a great resource for individuals who need access to the latest SharePoint news at a glance.
Emily Rae Aldridge, May 12, 2015
May 7, 2015
SharePoint Online gets good reviews, but only from critics and those who are utilizing SharePoint for the first time. Those who are sitting on huge on-premises installations are dreading the move and biding their time. It is definitely an issue stemming from trying to be all things to all people. Search Content Management covers the issue in their article, “Migrating to SharePoint Online is a Tale of Two Realities.”
The article begins:
“Microsoft is paving the way for a future that is all about cloud computing and mobility, but it may have to drag some SharePoint users there kicking and screaming. SharePoint enables document sharing, editing, version control and other collaboration features by creating a central location in which to share and save files. But SharePoint users aren’t ready — or enthused about — migrating to . . . SharePoint Online. According to a Radicati Group survey, only 23% of respondents have deployed SharePoint Online, compared with 77% that have on-premises SharePoint 2013.”
If you need to keep up with how SharePoint Online may affect your organization’s installation, or the best ways to adapt, keep an eye on ArnoldIT.com. Stephen E. Arnold is a longtime leader in search and distills the latest tips, tricks, and news on his dedicated SharePoint feed. SharePoint Online is definitely the future of SharePoint, but it cannot afford to get there at the cost of its past users.
Emily Rae Aldridge, May 7, 2015
May 4, 2015
Enterprise search is one of the most important features for enterprise content management systems and there is huge industry for designing and selling taxonomies. The key selling features for taxonomies are their diversity, accuracy, and quality. The categories within taxonomies make it easier for people to find their content, but Tech Target’s Search Content Management blog says there is room improvement in the post: “Search-Based Applications Need The Engine Of Taxonomy.”
Taxonomies are used for faceted search, allowing users to expand and limit their search results. Faceted search gives users a selection to change their results, including file type, key words, and more of the ever popular content categories. Users usually don’t access the categories, primarily they are used behind the scenes and aggregated the results appear on the dashboard.
Taxonomies, however, take their information from more than what the user provides:
“We are now able to assemble a holistic view of the customer based on information stored across a number of disparate solutions. Search-based applications can also include information about the customer that was inferred from public content sources that the enterprise does not own, such as news feeds, social media and stock prices.”
Whether you know it or not, taxonomies are vital to enterprise search. Companies that have difficulty finding their content need to consider creating a taxonomy plan or invest in purchasing category lists from a proven company.
April 9, 2015
One of the most frequent complaints from SharePoint users and administrators is the cumbersome update process. It seems that Microsoft is listening and finally responding. Read more in the Redmond Channel Partner article, “Microsoft To Revamp Update Process for SharePoint 2016.”
The article sums up the news:
“The process of updating SharePoint Server will become less cumbersome in the next version of the product, according to a Microsoft executive. Speaking about the upcoming SharePoint 2016 during an IT Unity-hosted talk last Friday, Bill Baer, a Microsoft senior technical product manager and a Microsoft Certified Master for SharePoint, said that IT pros will get smaller updates and that applying them will entail less downtime for organizations.”
Less downtime for organizations will be a welcome change. Stephen E. Arnold is a longtime search expert, and has followed SharePoint through its ups and downs. He often finds that though SharePoint is the most widely adopted enterprise solution, its complicated nature and poor user experience often lead to perceived failures. Keep up with the latest SharePoint news on ArnoldIT.com, specifically the dedicated SharePoint feed, to determine if the streamlining of updates leads to higher marks for SharePoint.
Emily Rae Aldridge, April 9, 2015
Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com
January 16, 2015
On Exalead’s blog in the post, “Build Customer Interaction For Tomorrow,” the company examines how startups, such as AirBnb, Uber, online banks, and others dedicated to services, have found success. The reason is they have made customer service a priority through the Internet and using applications that make customer service an easy experience. This allowed the startups to enter the oversaturated market and become viable competition.
They have been able to make customer service a priority, because they have eliminated the barriers that come between clients and the companies.
“First of all, they have to communicate with agility inside the company. When you have numerous colleagues, all specialized in a particular function, the silos have to break down. Nothing can be accomplished without efficient cooperation between teams. The aim: transform internal processes and then boost customer interaction.
Next, external communication, headed by the customer. Each firm has to know its clients in order to respond to their needs. The first step was to develop Big Data technologies. Today we have to go further: create a real 360° view of the customer by enriching data. It’s the only way to answer customer challenges, especially in the multi-channel era.”
The startups have changed the tired, old business model that has been used since the 1980s. The 1980s was solid for the shoulder pads and Aqua Net along with the arguably prosperous economy, but technology and customer relations have changed. Customers want to feel like they are not just another piece of information. They want to connect with a real person and have their problems resolved. New ways to organization information and harness data provide many solutions for customer service, but there are still industries that are forgetting to make the customer the priority.