Autonomy: Another Week, Another Award
August 7, 2008
If I were a search system vendor, I would start to think about myself as a loser. Autonomy continues to win accolades for its information platform. Autonomy may be the winningest information platform vendor in history. The company’s most recent award is the 2008 IP Contact Center Technology Pioneer Award. You can read here the full story “Autonomy etalk Receives the 2008 IP Contact Center Technology Pioneer Award: Customer Interaction Solutions Magazine Recognizes Qfiniti for Advanced IP Call Recording.”
According to the essay, an Autonomy executive said:
etalk is thrilled to be recognized for our advanced recording technology and the flexibility and scalability we provide to our clients. When you combine our next-generation IP recording technology with telephony solutions from the world’s top-rated vendors, our clients are rewarded with the most robust and reliable voice recording solutions on the market.
etalk is a system that can record voice conversations for enterprise contact centers and mission critical business environments. This solution offers full customer interaction recording for compliance, risk management, and quality.
More information is available at http://www.etalk.com/. The link in the news release returns a page not found error. I fixed this glitch for the two or three Beyond Search readers. I wonder if the author “spoke” the link and it was incorrectly parsed or if the mistake was one of those human flubs like the ones I make so often?
Stephen Arnold, August 7, 2008
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