World Bank Search

April 14, 2009

A happy quack to the reader (a law librarian) who sent me a link to “Wikipedia, The Anti Cholesterol Medication for Knowledge Management”. You can read this article from “Private Sector Development Blog” here. The url points to the World Bank and a logo identifies the source as the International Finance Corporation. Frankly, I am not sure who wrote this post within this organization. What I found interesting was this passage:

Trying to find a document through the World Bank search engine (either externally or internally)? Good luck! You might want to pencil in an afternoon… Instead, you could turn to Wikipedia, which has an excellent search engine.

What I found interesting is that on a public forum a person makes two points: First, the search system available to this user seems sluggish. The clue? “Pencil in an afternoon.” Second, Wikipedia is the search system this person prefers. What about for fee online services? What about Google?

In short, could this be another example of a large organization with search challenges and disgruntled users?

Stephen Arnold, April 14, 2009

Comments

One Response to “World Bank Search”

  1. Avi Rappoport, Search Tools Consulting on April 14th, 2009 4:34 pm

    Oh that’s interesting. I see they have a Google Search Appliance , and I heard that they were doing an RFP for a replacement…

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