Wall Street Journal, Desperate and Ineffectual or Just Clueless
June 29, 2009
I am now receiving one email every hour from the Wall Street Journal. It is now 3 38 pm Eastern time, and I spoke with a customer service representative about my receiving these automated spam messages. The customer service representative took my email address, verified that I am a paid-in-full, real-life subscriber to the print edition of the Wall Street Journal. The customer service representative apologized three times, I explained that if I received additional spam asking me to subscribe I would post another document of record in my Web log and ask my legal eagle to notify the appropriate agencies in New Jersey and Kentucky about this use of my personal email. In my opinion, I am not sure whether this means the WSJ is desperate and ineffectual or just clueless.
So, here’s the contact information for these spam messages:
Can’t read the fine print? Let me reproduce it for you:
The Wall Street Journal
This is a special offer made available only for first time subscribers to The Wall Street Journal. Thereafter, your subscription will be renewed automatically at the then current rate. Other restrictions may apply. Should subscription rates or terms change, the Wall Street Journal Online will notify you in advance. If you would prefer not to receive further commercial messages from the Wall Street Journal Online, please click here and confirm your request. To contact us by mail, send correspondence to: Customer Service Department, the Wall Street journal Online, 4300 Route 1 North, South Brunswick, NJ 08852. Copyright 2008 Dow Jones & Company. Our records indicate that your email address is opted in to receive this email. etc, etc.
Observations:
- I opted out last week, and the service here told me it took Dow Jones 10 days to stop sending spam.
- I am a subscriber and I use the email address in this Web log for work, not spam from publishers who seem to be a combination of desperate and clueless
- The customer service representative said I would not receive any more emails.
My thought is that when once respected publishers use the tactics of those selling Viagra, colon cleansers, and get rich schemes – there’s serious trouble in Wall Street Journal type outfits.
Watch this Web log for updates from a customer. If an outfit treats a customer to spamfests, imagine what the company will do to mere prospects! I suppose the paper will be gone someday and I should have pity. Unfortunately spam from legitimate companies riles my feathers.
Stephen Arnold, June 29, 2009
Comments
3 Responses to “Wall Street Journal, Desperate and Ineffectual or Just Clueless”
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Love that the Google ads accompanying this blog post were all from the Wall Street Journal inving new subscriptions. Irony is lost on algorithms, I suppose.
Should have typed Inviting not inving.
Well I’ve never had nor do I want subscription to the Wall Street Journal, and I certainly wouldn’t want one with them now, all they’ve done is piss me off. I’ve been getting two to three an hour, sometimes Spamassassin catches them on the server, but they’re coming from different domains.
It’s funny, they did all these articles about how bad spam was, and here they are becoming a major spammer themselves.