Brainware, More Scanning and OCRing

February 17, 2010

Brainware flashed my radar as a search and content processing company. I received a link to a news release that reminds me of the Kofax and Fujitsu marketing messages from several years ago. The write up’s title was “Brainware Extends Distiller Solution to the Corporate Mailroom.” The product strikes me as a scanner, software, OCR, and content processing. The write up said:

This solution automates the mailroom process and allows business intelligence to be drawn from documents faster…Brainware Distiller’s content-based classification technology allows the system to accurately sort documents without templates, keywords, zones, barcodes or other forms-based techniques. Additionally, the system is able to process documents in any format, including scanned images (TIFs), PDFs, faxes, emails, word processing and spreadsheet formats, and many more.  Once classified, Brainware Distiller extracts relevant indexing information as well as any specific fields of data and line-item detail that are required to process the document. As a single platform for any document type, Distiller is uniquely capable of picking up all documents from the mailroom, processing them based on the type of document they represent, and passing the relevant information directly into the transactional or content management systems.

My experience in big companies is that the mail room is a major league strike out. At one insurance company, snail mail circulated on carts for up to 72 hours before it was delivered within the organization after the snail mail item was in the mail room.

My question is, “What has happened to Brainware’s trigram search technology?” Is search, once the company’s core competency, now embedded in document scanning? I knew the search market was becoming a commodity, but scanning hard copy seems to be a persistent and old problem. More when I find out if search is still a focal point. The Sirsi Dynix run at enterprise search, using the Brainware trigram method and its add-on component for dealing with certain terms, has also dropped off my radar. News anyone?

Stephen E Arnold, February 17, 2010

No one paid me to write about document scanning, image processing, and classification of items. I think I have to report this type of technology to the US Post Office, an outfit responsible for certain deliveries to large organizations. Like me, the USPS often works in rain, sleet, snow, and hail.

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