Vendors Offering Free eDiscovery Services Called Out

June 21, 2010

A happy quack to the reader who sent me a link to “Kroll Ontrack and Iron Mountain Stratify Demonstrate That “Free” Is Usually NOT The Cheapest Solution For Electronic Discovery.” In the pre Prohibition era, saloons would offer a free lunch. The idea was to get folks in the door and sell them unbranded whiskey and other delights. The 21st century version involves software if I understand the write up. The free service may not be free. For me the key passage was:

It’s “buyer beware.

The case examples are interesting. One involves Kroll which until recently was a unit of an insurance and financial services firm. The other references Iron Mountain, a company with roots in document storage. To add color to the write up, a chart shows how costs for a 100 gigabyte eDiscovery project unfold.

Is this analysis definitive? No. Is it suggestive? Yes.

Stephen E Arnold, June 21, 2010

Freebie

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