Coveo, the Innovator
November 9, 2010
The Coveo Customer information Access Solution has won the 2010 TMC Labs Innovation Award. Now, for those of us who don’t have a clue what I’m talking allow me to explain. Coveo is a customer information search platform. It takes information from any enterprise and compiles them into a central database making it easier for customers to find what they need. It’s also less expensive than traditional technology integration system and works under the firewall, so it’s secure. We learned:
“Coveo has proven their commitment to quality and the further development of the contact center and CRM industries through its Customer Information Access Solution. The Innovation Award exemplifies the best and the most unique products and services that this industry has to offer.”
The Innovation award is given each year by Customer Interaction Solutions magazine. They issue the award to companies who have the most unique products on the contract market.
Leslie Radcliff, November 9, 2010
Freebie
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