How Search Derails IT Immutable Laws
November 25, 2010
Immutable. Milton went down this path in Paradise Lost, and know that worked out for Beelzebub and his boss Lucifer, whom by his street name is known as Satan. Remember this:
That practis’d falsehood under saintly shew,
Deep malice to conceal, couch’d with revenge. IV, 22
Navigate to “The Six Immutable Laws for Troubleshooting IT.” Read the original. Here’s how search and content processing vendors react: “Long is the way / And hard, that out of hell leads up to light.” II, 432.
The write up says in column A and vendors deliver in column B:
| 1 | Modify other machines | Undocumented dependencies will bite you every time |
| 2 | Have a way back | Forced upgrades may offer no way back. Reinstall and reindex |
| 3 | Document | Sounds good but you don’t know what happened |
| 4 | Luck | Not in restoring indexes. Reindex, gentle reader. Reindex. |
| 5 | Back up config files | If you can locate them |
| 6 | Monitor | Tough to monitor what the vendor does not disclose |
Search is different.Immutable laws are easy to articulate. Just keep Satan in mind.
Stephen E Arnold, November 25, 2010
Freebie
Comments
-
- Subscribe to Beyond Search
Feature archive
News archive
-
