AtHoc Enhancements
May 20, 2011
IWCE’s Urgent Communications reveals another angle on findability in “AtHoc Introduces New Emergency-Notification Applications.” A purveyor of “network-centric emergency mass notification systems,” AtHoc is adding new mobile apps to its notification platform. These resources make the most of today’s mobile devices as well as broadband wireless networks. The write up said:
What we’ve done over the last several months is develop an extension to our technology that uses the data channels of mobile devices, like smartphones, to communicate and integrate into our system,’ [AtHoc CEO and President Guy] Miasnik said. ‘It provides a much more prominent notification to the end user, including certain alarming sounds and vibrations … that were not feasible up to now as a standalone application. In addition, the new IWSAlerts applications enable location tracking of users and allow them to respond to the message, confirming receipt, Miasnik said.
What a welcome tool!
It’s also an intriguing development to us here at Beyond Search. Search is often too slow; in fact, one has to know something before searching. This is push on steroids, where the information materializes to the people who need it.
What happens to the search vendors reinventing themselves as customer support solution providers? They should look at AtHoc-type methods as a possible complement. In my opinion, key words just don’t work when time is short. Bing, Google, you listenin’. Just askin’.
Cynthia Murrell, May 20, 2011
Freebie
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