Google Fixes Maps in 15 Minutes

October 15, 2011

Google Maps covers an impressive amount of data, and relies on Google’s Map Maker editing service to keep all of that data correct and current.  How long does it take for such a large and widely used API to correct or update its information?  The question is explored in, “Guess How Long it Takes to Fix Google Maps: It’s Faster Than You Might Think.”
The article explains the speed of the process:

Let’s say that an address or landmark is wrong on Google Maps and someone, somewhere uses Google Map Maker to fix it. How long does it take to show up in Google Maps? And how long does it take to populate out into all the embedded Google Maps around the world that are powered by the Google Maps API, the most popular API in the world? According to the company this week, it now takes as little as fifteen minutes.

Now that’s customer service.  Lots of competition in mobile apps, especially in maps, drives Google to keep refresh rates very high, and update times very short.  To stay dominant in this market, Google has to stay fast.

Emily Rae Aldridge, October 15, 2011

 

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