Gartner Predicts a Volatile Year for the IT Industry

January 21, 2012

Technological innovation and the creation of media tablets and advances in mobile is having a disruptive impact on many industries. Taume recently reported on a predictive Gartner study for the IT industry in the article “Gartner Identifies Top Vertical Industry Predictions for IT Organizations 2012 and Beyond

According to the article, Gartner’s annual Predicts research on industry trends features 15 strategic planning assumptions that CIOs, senior business executives and IT leaders should factor into their enterprise planning and strategy-setting initiatives.

Kimberly Harris-Ferrante, vice president and distinguished analyst at Gartner said:

“Many industry business models will be challenged through 2015 as customers continue to adopt an always-connected digital lifestyle and market competitors exploit emerging technologies to achieve business growth and success. Cloud computing and social media will continue to provide industries with new avenues for effective customer communication and engagement, facilitating increased revenue and sustainable interaction with key customers.”

It looks like 2012 is going to be a volatile year unless IT companies use the Gartner study predictions to effectively align their business practices with the needs of customer base and partner organizations.

Jasmine Ashton, January 21, 2012

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