Customizing SharePoint to Build a Powerful Intranet Portal for your Users

March 8, 2012

An organization’s intranet is the company home for news and collaboration. A successful intranet also needs to be powerful, yet user-friendly. Can SharePoint accomplish all of this out of the box? The topic is addressed in HR Communication’s publication, “Just How Much Customization Does SharePoint Need?

The answer is not black and white. Amy Schade, Director of User Experience for the Nielsen Norman Group, says one big factor is getting the software to work for your company’s culture. The experts weigh-in:

Does that mean you have to load SharePoint down with third-party applications? It depends. IBF CEO and founder Paul Miller observed that Duke Energy was a winner last year, basically using SharePoint “out of the box.” Bert Sandie, director of technical excellence at Electronic Arts’ EA University, said a great intranet “should look like one thing,” even with third-party apps. It ought to look like tools people use at home, such as Facebook and Flickr. IBF Live co-host Paul Levy observed, ‘SharePoint out of the box doesn’t lend itself to that experience’.

An out of the box design that keeps users in mind may not be SharePoint’s strongest characteristic. But it doesn’t take much to customize your farm to work for the masses. Instead of bogging down your SharePoint system with third party applications, save time and money on implementations with one lean solution. We like the feedback from Fabasoft Mindbreeze customers. The Chamber of Commerce, Upper Austria had this to say:

Fabasoft Mindbreeze Enterprise provides our staff quickly and efficiently with all the information they need. The service center staff is able to respond to requests without delay, as all relevant information is found with only one query. This even further improves the quality of our customer services whilst simultaneously minimizing effort of our staff.

Look for quick results from an out of the box solution at Fabasoft Mindbreeze.

Philip West, March 8, 2012

Sponsored by Pandia.com

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