PayPal Clobbers Google Checkout
June 2, 2012
A recent study from performance management group New Relic reveals what’s happening in the world of online payment gateways. VentureBeat examines the results in “PayPal Handles 60% of Web Transactions, Leaves Google in the Dust.” The infographic that accompanies this piece is worth a look.
Though Google’s was found to be the fastest payment gateway, PayPal is trouncing it with 60% of Web’s transactions. That is quite a surprise to us, since we experience interesting situations with PayPal. Some are of the unpleasant interesting variety.
Perhaps we should switch to Google? Regarding that fifth place contender, writer Jon Koetsier reports:
“Google does win, however, in the speed category. Google Checkout’s average payment processing time was a blistering .26 seconds. In less than a third of a second, New Relic spokesman John Essex said, Google has to “collect and transfer your payment information – name, address, card number, purchase details, etc. – to the financial institution”, and then, of course, query Visa or MasterCard to see if you are a good credit risk, get a response, and return it to the website’s e-commerce engine. PayPal’s performance was only mediocre, but hardly pokey, averaging just under one and a half seconds.”
Average time across the board was 3-4 seconds, but some outliers clocked around a lethargic 90 seconds. As the article points out, speed is key in online purchases; no one likes waiting to check out.
Cynthia Murrell, June 2, 2012
Sponsored by PolySpot
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One Response to “PayPal Clobbers Google Checkout”
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I have noticed that a number of people prefer Paypal because it is easier to keep the receipts outside the source country. Thus benefiting from currency exchanges or more candilstine motives like tax dodging.