Power of Information: Saving Money And Exceeding Expectations
February 27, 2013
Many organizations have a hard time managing large amount of information across business systems from a variety of sources both in and out of their enterprise. Enterprise Content Management (ECM) and Customer Experience Management (CEM) are the answer for those businesses finding it hard to cope.
In both “ECM:Governing The Power Of Information” and “CEM:Experiencing The Power Of Information” we find that good companies find a way to make it work. The results of good content management are cost reduction, better time management, improved records retrieval, and better file processing.
“Information is a critical enterprise asset. The effective management of enterprise information has become a key differentiator in today’s competitive market. Unmanaged business information can be risky and drive up costs. Well-governed information, on the other hand, provides a path to success by reducing risk and uncovering opportunities to drive business value.”
Systems that work and an interoperability between systems is key to customer satisfaction at this juncture in the road. It seems that CEM can help businesses reach markets and customers by creating consistent digital presence across platforms and continues to grow as business priorities change.
Leslie Radcliff, February 27, 2013
Sponsored by ArnoldIT.com, developer of Augmentext
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