Sinequa Lands Eurocopter
April 11, 2013
Sinequa announced that is was selected by Eurocopter, an EADS subsidiary, to improve access to enterprise data and thus increase performance and satisfaction of its employees.
Sinequa is one of the leaders in enterprise search and unified information access, including the emerging big data market. The firm, based in Paris, provides large enterprises and administrations with the means to tame the complexity of their structured and unstructured data and to extract value from large volumes of very heterogeneous data.
Eurocopter was looking for a solution that could meet all its different professional needs in the context of accessing relevant information, rather than creating a specific solution for each profession.
After a proof of concept, Sinequa won the contract competing against a number of big players in the search market. The Sinequa replaced Eurocopter’s existing solution provided by a vendor recently acquired by a large conglomerate.
Eurocopter embraced Sinequa’s “grid architecture” because the approach provides effective scaling. Eurocopter has implemented a five-node Sinequa Grid distributed across the sites at Marignane (Grance), Donauwörth (Germany), and La Courneuve (France). This architecture can easily be extended to subsidiaries in America and Asia.
At this time, two business solutions are in operation. The first is access to technical data for a group of about 800 technical experts. The second provides access to the information on the Eurocopter Intranet. The system supports approximately 15.000 employees of the group working from locations throughout the world.
The Eurocopter professionals working in technical support require relevant information not only in technical data and documentation contained in such systems as Filenet and in operating systems’ file systems and emails. The unified information access offered by the Sinequa platform these Eurocopter professionals assemble the relevant information pertaining to a client case in one structured space. The content in the Sinequa “space” is easily navigated and accessed. In addition, the system provides access to the image bank of helicopters covers four languages: French, German, Spanish, and English. The unified access to data on the Intranet is simpler and offers a new navigation based on search.
Sinequa’s linguistic capabilities help analyze users’ requests as well as the contents of documents. Sinequa’s linguistic methods optimize the relevance of information delivered and, thus, reduce search time to a minimum. Filters and a taxonomy specific to Eurocopter’s activity are used to facilitate the extraction of technical terms from content processed by the Sinequa system.
Due to a high performance generalized search, each and every employee can now find, in real time, the specific information they need for their work images, rules and regulations, agreements, procedures, reports, and forms).
In coming months, Eurocopter plans to extending the usage of Sinequa’s unified information access to other business applications, including
the indexation of further applications, such as product lifecycle management and customer relationship management.
Stephen E Arnold, April 11, 2013
Sponsored by HighGain
Comments
-
- Subscribe to Beyond Search
Feature archive
News archive
-
