ManageEngine Accommodates the IT Professional

April 28, 2013

Is this a fresh angle in the enterprise search game? Gigaom announces, “ManageEngine Hones Enterprise Search for IT Admins.” The key lies in taming the wealth of information IT pros must now deal with every day. Writer Bob Darrow explains:

“Anyone who’s been an IT administrator for a decade or more will tell you of the good old days when there was far too little information about the underlying IT configuration of a given enterprise. Now, the problem is too much information — which can be just as useless unless put into the right context. That’s the issue that ManageEngine said it’s addressing with a new Enterprise Search function for its IT360 IT management software.

“‘There are too many IT consoles, too many vendors — one for network management, one for help desk, one for application performance,’ said Raj Sabhlok, president of ManageEngine’s parent company Zoho. Pity the poor admins who have to piece all that information together to figure out what’s going on, or worse, what went wrong.”

A “Google-like” interface simplifies these challenges, allowing ManageEngine users to search by device name, server type, and so on, and quickly view every relevant instance and associated data. (See the article for a screenshot.) Though this functionality is part of ManageEngine’s overall IT360 on-premises management product, it acts across all relational database backends. It even works, insists Darrow, on competitive management products like SolarWinds. The company is considering offering its Enterprise Search as a standalone package down the road.

Previously known as AdventNet, ManageEngine was founded in 1996. A part of Zoho Corporation, the company is splits its headquarters between Pleasanton, California and Chennai, India. The company’s global roster includes prominent clients like Disney, Sony, and the U.S. Federal Reserve System.

Cynthia Murrell, April 28, 2013

Sponsored by ArnoldIT.com, developer of Augmentext

Written by Stephen E. Arnold · Filed Under Enterprise, Enterprise search, News

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Stephen E. Arnold monitors search, content processing, text mining and related topics from his high-tech nerve center in rural Kentucky. He tries to winnow the goose feathers from the giblets. He works with colleagues worldwide to make this Web log useful to those who want to go "beyond search". Contact him at sa [at] arnoldit.com. His Web site with additional information about search is arnoldit.com.