Natural Language Interface Will Boost Mobile Enterprise Search
July 30, 2013
Enterprise organizations are increasingly loosening the leash on mobility and this is causing an emphasis on cross-device search. CMS Wire ran an article on the subject called, “Cross-Device Search: The Next Step in Mobile Search Delivery.” The author discusses the known issues with mobile search within the consumer sector and points to natural search interfaces as a remarkable technology that will be one of the building blocks of mobile search.
Both collaborative search and cross-device search stick out as technologies that many companies will begin needing to utilize more and more frequently.
The article does a good job summing up where mobile search delivery will begin:
In 2011 Greg Nudelman wrote Designing Search — UX Strategies for eCommerce Success which had a strong mobile focus and there is an excellent chapter on mobile search in the recent book on Designing the Search Experience by Tony Russell-Rose and Tyler Tate. There is a consensus that natural search interfaces will be an important feature of mobile search design.
Natural search interfaces, or natural language interface (as others call this technology), are a vital piece of technology delivered by many innovative companies like Expert System. One of their solutions, Cogito Answers, utilizes natural language interface to understand the intention of users to deliver information and answers quickly and accurately with a single click.
Megan Feil, July 30, 2013
Sponsored by ArnoldIT.com, developer of Beyond Search
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