Breaking the Curse of Enterprise Search
August 27, 2013
Enterprise search is simultaneously a blessing and a curse. Organizations have to have an enterprise search solution, and yet simply adopting a solution without additional thought and effort can add to the IT burden instead of lessening it. PebbleRoad Consultants talk about this very challenge in their article, “The Curse of Enterprise Search and How to Break It.”
Their article begins:
“Got enterprise search? Try answering these questions: Are end users happy? Has decision-making improved? Productivity up? Knowledge getting reused nicely? Your return-on-investment positive? If you’re finding it tough to answer these questions then most probably you’re under the curse of enterprise search. The curse is cast when you purchase an enterprise search software and believe that it will automagically solve all your problems the moment you switch it on.”
This is a frequent reality among enterprise users, yet the answer is simple. Search is a negotiation and user intent is everything, so the article says. Prepare for how you will use your enterprise solution and choose one that fits the bill. Be prepared to customize and continue to train your people and adjust your configuration. A solution like LucidWorks is a good way to meet those parameters. Built on the open source foundation of Apache Lucene Solr, LucidWorks solutions are agile and customizable, but are ready to go out-of-the-box. Furthermore, LucidWorks is always on the leading edge of innovation, benefiting from their large and vital open source community.
Emily Rae Aldridge, August 27, 2013
Sponsored by ArnoldIT.com, developer of Beyond Search
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