A New Approach to Enterprise Search – Information Governance
September 2, 2013
The article titled Solving the Inadequacies and Failures in Enterprise Search on AIIM addresses the ongoing problems with metadata infrastructure. This problem translates into a major hurdle for all those organizations hoping to utilize enterprise search. According to the author, with an appropriately stringent framework in place, progress is possible. This includes the ability to use search in order to implement actual helpful tools like records management, migration and data privacy. The article states,
“An information governance approach that creates the metadata infrastructure framework to encompass automated intelligent metadata generation, auto-classification, and the use of goal and mission aligned taxonomies is required. From this framework, intelligent metadata enabled solutions can be rapidly developed and implemented. Only then can organizations leverage their knowledge assets to support search, litigation, eDiscovery, text mining, sentiment analysis, and business intelligence. The need for organizations to access and fully exploit the use of their unstructured content won’t happen overnight. “
With these improvements in place, the article suggests that enterprise search will be fixed. Decades of floundering will come to an end if this assertion is proven correct. Features and “bells and whistles” will no longer reside in the place of actual information and wisdom gleaned from content, what search is actually supposed to provide.
Chelsea Kerwin, September 02, 2013
Sponsored by ArnoldIT.com, developer of Augmentext