iFerret from Australian Company iPlatinum Improves on the WebWombat for Local Government Search
September 27, 2013
In the article on WhaTech titled Purpose Built Search Engine Helps Ferret Out The Facts To Ensure Good Corporate Governance at NSW Council, the introduction of the iFerret from iPlatinum is discussed. The iFerret was released as an improvement on the WebWombat, a purpose built search engine created for local government use. The WebWombat was found lacking in its ability to collect and collate various electronic documents found on various data sources. Randwick County in Sydney, Australia was one of the first to utilize the tool, and one upper level management staff, David Kelly, explained the uses of iFerret as follows,
“…Problems reported to any council call centres: the damaged footpath which results in someone falling and sustaining an injury or a tree in a public space that drops a large limb and damages private property. If such incidents are consequential enough they will set in train a search for information stored across numerous data repositories. That information may be required to satisfy insurance claims, assemble the facts for subpoenas in judicial proceedings… It’s information to help ensure good corporate governance.”
Another staffer spoke on the importance of iFerret when collecting the range of PDFs, JPEGs and other file types into one folder, sometimes containing upwards of a hundred files for a single insurance claim. The improvements specific to the iFerret include OCR help, synonyms, duplicate document detection and other functions that offer speedy and comprehensive search.
Chelsea Kerwin, September 27, 2013
Sponsored by ArnoldIT.com, developer of Augmentext
Comments
-
- Subscribe to Beyond Search
Feature archive
News archive
-
