Digital Government Makes People Unhappy
March 17, 2014
A GCN headline states that “Report Finds US Citizens Unhappy With Digital Government.” All we can say to this is we are not surprised. The Accenture report titled: “Digital Government: Pathways To Delivering Public Services For The Future” says that the US ranks sixth in government using social media and digital services to communicate with people.
US citizens are apparently uncomfortable with using mobile and cloud technology to communicate with the government.
The government launched 140 free apps in both English and Spanish that deal with government services, but 43 percent of the US does not to use them. As for the cloud, US citizens fear that security is not tight enough and their privacy rights are not protected. The report does offer three priorities that the US population wants the government to focus on:
“According to U.S. citizens, the top three priorities for improving future public services are to provide cost-efficient, sustainable services, to deliver a clear and stable long-term vision and to better understand better the priorities of citizens and communities.”
What exactly does that mean? It does not even add up to three! It sounds like a whole bunch of jib jab or a company’s bland mission statement. The US is never satisfied.
Whitney Grace, March 17, 2014
Sponsored by ArnoldIT.com, developer of Augmentext
Comments
One Response to “Digital Government Makes People Unhappy”
-
- Subscribe to Beyond Search
Feature archive
News archive
-
Do you mind if I quote a couple of your posts as long as I provide credit and sources
back to your webpage? My blog site is in the very same niche as yours and my users would definitely
benefit from some of the information you provide
here. Please let me know if this alright with you.
Many thanks!