Indexing Rah Rah Rah!
May 4, 2015
Enterprise search is one of the most important features for enterprise content management systems and there is huge industry for designing and selling taxonomies. The key selling features for taxonomies are their diversity, accuracy, and quality. The categories within taxonomies make it easier for people to find their content, but Tech Target’s Search Content Management blog says there is room improvement in the post: “Search-Based Applications Need The Engine Of Taxonomy.”
Taxonomies are used for faceted search, allowing users to expand and limit their search results. Faceted search gives users a selection to change their results, including file type, key words, and more of the ever popular content categories. Users usually don’t access the categories, primarily they are used behind the scenes and aggregated the results appear on the dashboard.
Taxonomies, however, take their information from more than what the user provides:
“We are now able to assemble a holistic view of the customer based on information stored across a number of disparate solutions. Search-based applications can also include information about the customer that was inferred from public content sources that the enterprise does not own, such as news feeds, social media and stock prices.”
Whether you know it or not, taxonomies are vital to enterprise search. Companies that have difficulty finding their content need to consider creating a taxonomy plan or invest in purchasing category lists from a proven company.
Whitney Grace, May 4, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
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