Analysis of Microsoft Chatbot Fail
April 3, 2016
I am looking forward to artificial intelligence adventures. I got a bang out of the Google self driving auto running into a bus. I chuckled when I learned that a Microsoft AI demo went off the rails.
If you want to know what happened, I suggest you scan “Poor Software QA Is Root Cause of TAY-FAIL (Microsoft’s AI Twitter Bot).” The write up works through many explanations.
The reason, however, boils down to lousy quality assurance. I would suggest that this explanation is not unique to Microsoft. Why did those construction workers demolish the house that was A OK? I wonder how one can get Microsoft’s smart auto numbering to work.
Pesky humans.
Stephen E Arnold, April 3, 2016
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