Watson Impresses a Stakeholder
April 16, 2016
I read “IBM Shows Me What Watson Can Do.” One of the points I noted about the write up was that it was written by a person who sort of thought Watson was a “computer language.” I think of Watson as open source software, acquired technology, and home brew code.
I noted this statement:
The folks at IBM ran me through a couple of examples of what Watson does. Some were more impressive then others, but one example stuck in my mind because of the language component. The company wouldn’t reveal its partner’s name, but an insurance company is using Watson to help increase online sales. According to IBM that customer has seen a high single-digit uptick in online sales because of Watson.
I love rock solid case examples.
I noted this statement:
But, like a human, Watson doesn’t always come up with the right answers at first. Watson makes mistakes while it’s learning. It understands things in the wrong way and pulls the wrong answers out of the information it has at its disposal. The team working with Watson then corrects it and tries again with another question. The time this takes depends on a lot of different variables, of course, but one customer took a year to train Watson.
How do I know that this write up may not reflect the sentiments of an objective, “real journalist.” Here’s the disclaimer:
I wrote this article myself, and it expresses my own opinions. I am not receiving compensation for it (other than from Seeking Alpha). I have no business relationship with any company whose stock is mentioned in this article.
Stakeholders, how did you like the write up? More important: Watson, how do you feel about the write up?
Stephen E Arnold, April 16, 2016
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