Social Media Surveillance Now a Booming Business
December 5, 2016
Many know that law enforcement often turns to social media for clues, but you may not be aware how far such efforts have gotten. LittleSis, a group that maps and publishes relationships between the world’s most powerful entities, shares what it has learned about the field of social-media spying in, “You Are Being Followed: The Business of Social Media Surveillance.”
LittleSis worked with MuckRock, a platform that shares a trove of original government documents online. The team identified eight companies now vending social-media-surveillance software to law enforcement agencies across the nation; see the article for the list, complete with links to more information on each company. Writer Aaron Cantú describes the project:
We not only dug into the corporate profiles of some of the companies police contract to snoop on your Tweets and Facebook rants, we also filed freedom of information requests to twenty police departments across the country to find out how, when, and why they monitor social media. …
One particularly well-connected firm that we believe is worth highlighting here is ZeroFOX, which actively monitored prominent Black Lives Matter protesters in Baltimore and labeled some of them, including former Baltimore mayoral candidate DeRay McKesson, ‘threat actors.’ The company reached out to Baltimore officials first, offering it services pro-bono, which ZeroFOX executives painted as a selfless gesture of civic responsibility. But city officials may have been especially receptive to ZeroFOX’s pitch because of the powerful names standing behind it.
Behind ZeroFOX are weighty names indeed, like Mike McConnell, former director of the NSA, and Robert Rodgiguez, who is tied to Homeland Security, the Secret Service, and a prominent security firm. Another company worth highlighting is Geofeedia, because its name appears in all the police-department records the project received so far. The article details how each of these departments have worked with that company, from purchase orders to contract specifications. According to its CEO, Geofeedia grew sevenfold in just the last two years.
Before closing with a call for readers to join the investigation through MuckRock, Cantú makes this key observation:
Because social media incites within us a compulsion to share our thoughts, even potentially illegal ones, law enforcement sees it as a tool to preempt behavior that appears threatening to the status quo. We caught a glimpse of where this road could take us in Michigan, where the local news recently reported that a man calling for civil unrest on Facebook because of the Flint water crisis was nearly the target of a criminal investigation. At its worst, social media monitoring could create classes of ‘pre-criminals’ apprehended before they commit crimes if police and prosecutors are able to argue that social media postings forecast intent. This is the predictive business model to which Geofeedia CEO Phil Harris aspires. [The link goes to a 23-minute interview with Harris at YouTube.]
Postings forecast intent”— because no one ever says anything online they don’t really mean, right? There is a reason the pre-crime-arrest concept is fodder for tales of dystopian futures. Where do details like civilian oversight and the protection of civil rights come in?
Cynthia Murrell, December 5, 2016
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