Dark Web Monitoring

May 26, 2017

As criminals have flocked to the Dark Web, the need for companies to protect themselves from hackers has escalated quickly. But are Dark Web Monitoring services worth the price tag, or is this today’s snake oil? Motherboard examines that issue in, “The Booming, and Opaque, Business of Dark Web Monitoring.”

There are two basic approaches to Dark Web Monitoring, explains contributor Joseph Cox. The first relies on algorithms to flag stolen data, while the second sends humans on fishing expeditions to Dark Web forums. Either way, though, the complexity and underground nature of the Dark Web make wild-goose chases inevitable. Cox writes:

Fundamental problems with the very idea of some of these services, such as the issue of verifying information gleaned from forums and marketplaces, means they might be providing an illusion of security, rather than the real thing.

 

There is a lot of misleading or outright fabricated information in the dark web. Often, particular listings or entire sites are scams, and forum chatter can be populated with people just trying to rip each other off. For that reason, it’s not really good enough to just report everything and anything you see to a customer.

Cox consulted with several Dark Web Monitoring vendors, who describe a balancing act—avoid passing along false flags (which cost clients time and money) while ensuring real threats do not slip through their fingers. A “confidence-level” some services include with each report aims to mitigate that uncertainty, but it is an inexact science. Especially since the Dark Web is ever changing.

Cynthia Murrell, May 26, 2017

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