NLP, NLP, It Is for You and Me… Maybe

July 29, 2018

Natural Learning Processing is seen by many as the holy grail of artificial intelligence. The bridge this could create between high powered search and intelligence, with existing text and spoken language is staggering.

Smart software is doing a fine job matching ads to users and displaying search results because the search algorithm knows better than the user what he or she wants.

We learned more about the bridge that is being created in this world from a recent Fast AI story, Introducing State of the Art Text Classification with Universal Language Models.”

 According to the story:

“Natural language processing (NLP) is an area of computer science and artificial intelligence that deals with (as the name suggests) using computers to process natural language. Natural language refers to the normal languages we use to communicate day to day, such as English or Chinese—as opposed to specialized languages like computer code or music notation.”

Believe it or not, one area where this combination of NLP and AI is really picking up steam is in productivity. Specifically, productivity during face-to-face meetings. From assigning accountability to streamlining processes, this new world of NLP and AI is quickly bridging that human and digital gap to work quite smoothly. If NLP can make our weekly staff meetings less painful, marketers will explain that there is no limit to software’s ability to be more like humans.

If you think your industry is immune, think again. According to Forbes, NLP is poised to replace enterprise resource planning based software. This is a big deal, because it would mean designers and engineers would not be tied to laborious training and certifications from the likes of SAP and Oracle.

The one hitch, however, is that some of the “software that understands” simply falls short of the mark. Even the Harvard Business Review caustions savvy business professionals.

Harvard? Skeptical about innovations able to generate big money! Interesting.

Patrick Roland, July 29, 2018

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