Google and Its Management Challenge: Not a Bug, a Feature
August 20, 2018
I read “China and the Moral Dilemma at Google.” The write up does a reasonable job of explaining why Google seems to be struggling with staff management. I highlighted several observations made in the article.
First, a statement attributed to Human Rights Watch senior internet researcher Cynthia Wong:
“Google wants to organize the world’s information; Facebook wants to connect everyone,” Wong said. “I think the engineers really do believe in those missions, and that accounts for some of the difference in how Silicon Valley reacts than, say, the oil sector.”
Second, I circled:
Google has led with this strong culture, and now has its own employees calling it on hypocrisy,” Attributed to Ann Skeet, senior director or leadership ethics at Santa Clara University.
Net net: Millennia perceive the right to know more about their work and how that work will be used. Google and other technology have to adapt to workers who want to decide about whether or not they work on certain projects. The management problem is baked into the organization it seems.
Stephen E Arnold, August 20, 2018
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