Persistent: Enterprise Search and Cloud Expertise
October 22, 2020
I checked my enterprise search files. Sure enough, Persistent Systems is in the enterprise search game. You can get a sense of the firm’s consulting orientation if you download and study “An Essential Primer on Enterprise Search Evaluation.” Yep, evaluation. Most organizations have employees who need to locate information: Text, videos, PowerPoints on clever sales professionals’ work laptops, documents generated by the less-than-forthcoming legal department, and information about recreational softball in the Era of the Rona. We noted that the company acquired Capiot. This is a company which provides integration services. To sum up, “enterprise search” appears to be a consulting services operation at Persistent. With a workable search solution available as open source, renting people who can allegedly make search perform magic tricks seems logical. But what about rich media, tweets, silos of data, and uncooperative sales professionals who tweak slide decks moments before making a pitch to up the chances for a sale? Let’s not dig too deeply into the contents of the “Essential Primer,” shall we? Enterprise search appears to be a synonym for “consulting.”
Stephen E Arnold, October 22, 2020