News Flash: ECommerce Search Is Not Enterprise Search
January 8, 2021
Now here is some crazy stuff—e-commerce search masquerading as enterprise search. Business Wire shares, “Searchspring Named Leader in Enterprise Search Software and E-Merchandising in G2 Grid Reports for Winter 2021.” Now Searchspring may or may not be the best commerce platform, but enterprise search is an entirely different animal. The press release crows:
“The reports’ scores are based on verified reviews by customers and grounded on ease of use, ease of setup, ease of administration, and how well the software meets requirements. G2 is the world’s largest B2B tech marketplace for software and services, helping businesses make smarter buying decisions. Searchspring ranked No. 2 across all providers, earning its Winter 2021 ‘Leader’ position in Enterprise Search Software and E-Merchandising, in addition to being recognized for ‘Best Support’, ‘Easiest Admin’, and ‘Easiest Setup’. Rated by Searchspring customers as 4.9/5 stars, Searchspring was favorably reviewed for offering the ‘Gold Standard for Functionality’, ‘Brilliant Service’, and ‘Incredible Performance. Amazing People. Fantastic Results.’”
So G2’s qualifications for winning make no distinction between e-commerce and enterprise search. We suppose we cannot blame the company for taking the title it was handed and running with it. 2020 has been a big year for online retail, and Searchspring is happy to be recognized for being on top of the surge. Founded in 2007, the firm is located in San Antonio, Texas.
Cynthia Murrell, January 8, 2021
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