Business Process Management Is The New Buzzword

March 21, 2021

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If you never heard about business process management (BPM) it means the practice of discovering and controlling an organization’s processes so they will align with business goals as the company evolves.  BPM software is the next phase of business intelligence software for enterprises.  CIO explains what to expect from BPM software in the article: “What Is Business Process Management? The Key To Enterprise Agility.”

BPM software maps definitions to existing processes, defines steps to carry out tasks, and tips for streamlining/improving practices.  Organizations are constantly shifting to meet their goals and BPM is software is advertised as the best way to refine and control changing environments.  All good BPM software should have the following: alignment of the firm’s resources, increase discipline in daily operations, and clarify on strategic direction.  While most organizations want flexibility they lack it:

“A company can only be as flexible, efficient, and agile as the interaction of its business processes allow. Here’s the problem: Many companies develop business processes in isolation from other processes they interact with, or worse, they don’t “develop” business processes at all. In many cases, processes simply come into existence as “the way things have always been done,” or because software systems dictate them. As a result, many companies are hampered by their processes, and will continue to be so until those processes are optimized.”

When selecting a BPM software it should be capable of integrations, analytics, collaboration, form generation, have a business rules engine, and workflow managements.

BPM sounds like the next phase of big data, where hidden insights are uncovered in unstructured data.  BPM takes these insights, then merges them with an organization’s goals.  Business intelligence improves business processes, big data discovers insights, and BPM organizes all of it.

Whitney Grace, March 21, 2021

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