How to Be Happy the Microsoft Way: Endorsed by the Harvard Business Review?
February 25, 2022
I read a fascinating article about being happy. “A Microsoft Exec Says Tech, Not People, Makes Employees Really Happy” recycles an article from the estimable Harvard Business Review published an article titled “In a Hybrid World, Your Tech Defines Employee Experience.” I want to be upfront. I find most of the information in the HBR focused on authors hawking some type of consulting expertise. The outputs in the HBR acted like a magnet on blue chip consulting firms. Getting an article in the HBR was the equivalent of getting Elvis Presley to throw a perspiration tinged scarf to an adoring fan.
According to the source recycling the HRB information about being happy, I noted these statements of Delphic grade insight minus the blood of a dove, a goat, and possibly a misbehaving acolyte.
- Employee experiences are defined by technology.
- Technology and workplace tools are the new workplace. [HBR apparently likes this type of repetition]
- “Technology is “becoming central in attracting and retaining new talent, fostering workplace culture, creating productivity, and more.”
I want to offer some of my personal happy experiences with Microsoft technology:
- Updates which kill functions; for example, a system cannot print. This makes me happy for sure.
- Posturing about security when the vulnerabilities spawned by Microsoft software thrill bad actors each and every day.
- Microsoft Word’s remarkable ability to move images in delightful ways.
- The shallow spidering of the just so wonderful Bing content processing system.
- Rumors and allegations about Bill Gates and his interesting interactions with other Microsoft professionals
- A foldable phone with weird performance characteristics for two-screeners with good eyes
- Microsoft WiFi hardware which a Softie told me, “Doesn’t work.”
- Meaningless features in a screen capture utility
- Did I mention Exchange Server vulnerabilities? Yeah.
- And Teams for those using a Mac without a Microsoft 365 subscription. That’s a thrill.
I recall one meeting at which a senior Softie took an iPhone from an employee in a meeting with lots of people in the audience. I recall the baffled looks on the faces of Microsoft Research experts when I asked for a show of hands for those who were familiar with Kolmogorov’s approach to probability. No hands went up. Bummer. I recall a mobile meeting in which I was told, “Mobiles will never have multiple radios.”
Ah, memories.
But the HBR write up explains that my experiences would make me happier via technology.
Yeah, right. Thoughts from the Microsoft person who pointed the finger at a 1,000 engineers directed by a nation state to compromise Citadel Windows. Yep, that person.
Stephen E Arnold, February 25, 2022
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