Amazon: Great Products and Transparent Pricing Impress
October 24, 2023
This essay is the work of a dumb humanoid. No smart software required.
Free SaaS trials are supposed to demonstrate a software’s capabilities and benefits to convince the user to subscribe. Sometimes free trials require users to input their billing information. If users aren’t careful, they’re charged for the SaaS. Reddit user Mizcizi had a bad experience when he signed up for AWS, read his post, “1k Bill After 1 Month, For The Service I Didn’t Even Use.”
Mizcizi signed up for a free AWS trial to test its Web hosting. He tried AWS Amplify but didn’t like it. He still wanted to use AWS S3 for storage and everything was going well for a while then the problems started. First, the data couldn’t be verified, next the account was suspended. He ignored the issues because he used another storage service.
AWS via RDS then slapped him with a $1000 bill for 280.233 Hrs, 1,129.972 IOPS-Mo, and 150.663 GB-Mo. Here are more details:
“Now there are a few things wrong with this. At first, I don’t remember setting up any RDS service. I might have checked what it provides because I was also checking for a DB hosting at the time, so I’m not 100% about that. What I am 100% sure is that I never used RDS anywhere, so I don’t know where all their IOPS are coming from. One thing that also doesn’t make sense is the 280.233 Hrs resulting in 391.77 USD. In the free trial for RDS, it says that you get 750 free hours.”
Mizcizi is trying to work with AWS support. Because he’s a first time user they may probably wipe the bill. He could also cancel the payment through his credit card. Other comments offered suggestions like setting up bill notifications, opening a support case, and explaining how the charges racked up.
Many comments said that AWS allegedly overcharges some users and recommending services for novice tech developers. Then the invoice arrives. Yipes.
Whitney Grace, October 24, 2023
Comments
-
- Subscribe to Beyond Search
Feature archive
News archive
-
