Microsoft: Not Deteriorating, Just Normal Behavior
June 26, 2024
This essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.
Gee, Microsoft, you are amazing. We just fired up a new Windows 11 Professional machine and guess what? Yep, the printers are not recognized. Nice work and consistent good enough quality.
Then I read “Microsoft Admits to Problems Upgrading Windows 11 Pro to Enterprise.” That write up says:
There are problems with Microsoft’s last few Windows 11 updates, leaving some users unable to make the move from Windows 11 Pro to Enterprise. Microsoft made the admission in an update to the "known issues" list for the June 11, 2024, update for Windows 11 22H2 and 23H2 – KB5039212. According to Microsoft, "After installing this update or later updates, you might face issues while upgrading from Windows Pro to a valid Windows Enterprise subscription."
Bad? Yes. But then I worked through this write up: “Microsoft Chose Profit Over Security and Left U.S. Government Vulnerable to Russian Hack, Whistleblower Says.” Is the information in the article on the money? I don’t know. I do know that bad actors find Windows the equivalent of an unlocked candy store. Goodies are there for greedy teens to cart off the chocolate-covered peanuts and gummy worms.
Everyone interested in entering the Microsoft Windows Theme Park wants to enjoy the thrills of a potentially lucrative experience. Thanks, MSFT Copilot. Why is everyone in your illustration the same?
This remarkable story of willful ignorance explains:
U.S. officials confirmed reports that a state-sponsored team of Russian hackers had carried out SolarWinds, one of the largest cyberattacks in U.S. history.
How did this happen? The write up asserts:
The federal government was preparing to make a massive investment in cloud computing, and Microsoft wanted the business. Acknowledging this security flaw could jeopardize the company’s chances, Harris [a former Microsoft security expert and whistleblower] recalled one product leader telling him. The financial consequences were enormous. Not only could Microsoft lose a multibillion-dollar deal, but it could also lose the race to dominate the market for cloud computing.
Bad things happened. The article includes this interesting item:
From the moment the hack surfaced, Microsoft insisted it was blameless. Microsoft President Brad Smith assured Congress in 2021 that “there was no vulnerability in any Microsoft product or service that was exploited” in SolarWinds.
Okay, that’s the main idea: Money.
Several observations are warranted:
- There seems to be an issue with procurement. The US government creates an incentive for Microsoft to go after big contracts and then does not require Microsoft products to work or be secure. I know generals love PowerPoint, but it seems that national security is at risk.
- Microsoft itself operates with a policy of doing what’s necessary to make as much money as possible and avoiding the cost of engineering products that deliver what the customer wants: Stable, secure software and services.
- Individual users have to figure out how to make the most basic functions work without stopping business operations. Printers should print; an operating system should be able to handle what my first personal computer could do in the early 1980s. After 25 years, printing is not a new thing.
Net net: In a consequence-filled business environment, I am concerned that Microsoft will not improve its security and the most basic computer operations. I am not sure the company knows how to remediate what I think of as a Disneyland for bad actors. And I wanted the new Windows 11 Professional to work. How stupid of me?
Stephen E Arnold, June 26, 2024
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