Google Meet: Going in Circles Is Either Brilliant or Evidence of a Management Blind Spot

October 24, 2024

dino orange_thumbNo smart software but we may use image generators to add some modern spice to the dinobaby’s output.

I read an article which seems to be a rhetorical semantic floor routine. “Google Meet (Original) Is Finally, Properly Dead” explains that once there was Google Meet. Actually there was something called Hangouts, which as I recall was not exactly stable on my steam powered system in rural Kentucky. Hangouts morphed into Hangouts Meet. Then Hangouts Meet forked itself (maybe Google forked its users?) and there was Hangouts Meet and Hangouts Chat. Hangouts Chat then became Google Chat.

The write up focuses on Hangouts Meet, which is now dead. But the write up says:

In April 2020, Google rebranded Hangouts Meet to just “Meet.” A couple of years later, in 2022, the company merged Google Duo into Google Meet due to Duo’s larger user base, aiming to streamline its video chat services. However, to avoid confusion between the two Meet apps, Google labeled the former Hangouts Meet as “Meet (Original)” and changed its icon to green. However, having two Google Meet apps didn’t make sense and the company began notifying users of the “Meet (Original)” app to uninstall it and switch to the Duo-rebranded Meet. Now, nearly 18 months later, Google is officially discontinuing the Meet (Original) app, consolidating everything and leaving just one version of Meet on the Play Store.

Got that? The article explains:

Phasing out the original Meet app is a logical move for Google as it continues to focus on developing and enhancing the newer, more widely used version of Meet. The Duo-rebranded Google Meet has over 5 billion downloads on the Play Store and is where Google has been adding new features. Redirecting users to this app aligns with Google’s goal of consolidating its video services into a single, feature-rich platform.

Let’s step back. What does this Meet tell us about Google’s efficiency? Here are my views:

  1. Without its monopoly money, Google could not afford the type of inefficiency evidenced by the tale of the Meets
  2. The product management process appears to operate without much, if any, senior management oversight
  3. Google allows internal developers to whack away, release services, and then flounder until a person decides, “Let’s try again, just with different Googlers.”

So  how has that worked out for Google? First, I think Microsoft Teams is a deeply weird product. The Softies want Teams to have more functions than the elephantine Microsoft Word. But lots of companies use Word and they now use Teams. And there is Zoom. Poor Zoom has lost its focus on allowing quick and easy online video conferences. Now I have to hunt for options between a truly peculiar Zoom app and the even more clumsy Zoom Web site.

Then there is Google Meet Duo whatever. Amazing. The services are an example of a very confused dog chasing its tail. Round and round she goes until some adult steps in and says, “Down, girl, before you die.”

PS. Who Google Chats from email?

Stephen E Arnold, October 24, 2024

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