The Yogi Berra Principle: Déjà Vu All Over Again

November 7, 2024

dino orange_thumb_thumb_thumb_thumb_thumbSorry to disappoint you, but this blog post is written by a dumb humanoid. The art? We used MidJourney.

I noted two write ups. The articles share what I call a meta concept. The first article is from PC World called “Office Apps Crash on Windows 11 24H2 PCs with CrowdStrike Antivirus.” The actors in this soap opera are the confident Microsoft and the elegant CrowdStrike. The write up says:

The annoying error affects Office applications such as Word or Excel, which crash and become completely unusable after updating to Windows 11 24H2. And this apparently only happens on systems that are running antivirus software by CrowdStrike. (Yes, the very same CrowdStrike that caused the global IT meltdown back in July.)

image

A patient, skilled teacher explains to the smart software, “You goofed, speedy.” Thanks, Midjourney. Good enough.

The other write up adds some color to the trivial issue. “Windows 11 24H2 Misery Continues, As Microsoft’s Buggy Update Is Now Breaking Printers – Especially on Copilot+ PCs” says:

Neowin reports that there are quite a number of complaints from those with printers who have upgraded to Windows 11 24H2 and are finding their device is no longer working. This is affecting all the best-known printer manufacturers, the likes of Brother, Canon, HP and so forth. The issue is mainly being experienced by those with a Copilot+ PC powered by an Arm processor, as mentioned, and it either completely derails the printer, leaving it non-functional, or breaks certain features. In other cases, Windows 11 users can’t install the printer driver.

Okay, dinobaby, what’s the meta concept thing? Let me offer my ideas about the challenge these two write ups capture:

  1. Microsoft may have what I call the Boeing disease; that is, the engineering is not so hot. Many things create problems. Finger pointing and fast talking do not solve the problems.
  2. The entities involved are companies and software which have managed to become punch lines for some humorists. For instance, what software can produce more bricks than a kiln? Answer: A Windows update. Ho ho ho. Funny until one cannot print a Word document for a Type A, drooling MBA.
  3. Remediating processes don’t remediate. The word process itself generates flawed outputs. Stated another way, like some bank mainframes and 1960s code, fixing is not possible and there are insufficient people and money to get the repair done.

The meta concept is that the way well paid workers tackle an engineering project is capable of outputting a product or service that has a failure rate approaching 100 percent. How about those Windows updates? Are they the digital equivalent of the Boeing space initiative.

The answer is, “No.” We have instances of processes which cannot produce reliable products and services. The framework itself produces failure. This idea has some interesting implications. If software cannot allow a user to print, what else won’t perform as expected? Maybe AI?

Stephen E Arnold, November 7, 2024

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