Group Work Can Be Problematic Even on Video

November 28, 2024

Group work is an unavoidable part of school and everyone hates it. Unfortunately group work continues into adulthood except it’s called a job, teamwork, and synergy. Intelligent leaders realize that poor collaboration hurts profits, so the Zoom Blog (everyone’s favorite digital workplace) did the following: “New Report Uncovers What Bad Collaboration Can Cost Your Organization — And How You Can Help Fix It.”

Poor collaboration takes many forms. It’s more than one team member not carrying their weight, it’s also calendars not syncing or misunderstanding a colleague’s intent. Zoom conducted a Global Connection In The Workplace report based on a Morning Consult survey of over 8000 workers in 16 countries. The survey learned how much repairing bad coloration costs, common collaboration challenges, and how people prefer to work with each other.

The wasted costs are astounding : $874,000 annually per 1000 employee or $16491 per manage. Remote leaders spent the majority of their time collaborating with their co-workers, spending an average of 2-3 hours everyday on email and virtual meetings. Leaders spent more time than their associates resolving bad collaboration and refocusing between tasks. Leaders and workers both agreed that chatting/instant messaging was their favorite way of communicating. The survey also revealed that there were shifting preferences based on generational differences. Baby Boomers prefer in-person meetings while Gen Z like using project management software.

IT workers shared their collaboration struggles. The study discovered that IT workers are pummeled with requests for new tools and apps. IT workers also use a variety of apps to solve problems. If they use more than ten apps for their job, then continuity between all collaboration platforms doesn’t mesh:

“IT leaders are constantly bombarded with sales pitches and employee requests for new apps and tools. Individually, each one promises to solve a problem, but the report shows that too many apps were actually associated with greater collaboration challenges. Those who reported using more than 10 apps for work were more likely to struggle with issues like misunderstandings in communication, lack of engagement from colleagues, and lack of alignment than those who reported using fewer than five apps.”

Understandably coloration is a big problem for all companies and needs improvement. Zoom asserts that video collaboration is a solution to many of these issues. Doesn’t that make sense for Zoom to make those claims? We believe everything a funded research report presents as factual.

Whitney Grace, November 28, 2024

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