Read AI Implements AI Into Enterprise Search
April 3, 2025
Enterprise search is an essential tool for an organization to function. There have been major shifts in enterprise search, including more accurate search results, and ability to search across multiple platforms. The Seattle startup Read AI wants to be the next enterprise search revolution says Geek Wire: “Seattle Startup Takes A Swing At Enterprise Search With New AI-Fueled Discovery Tool.”
There have been major upgrades in enterprise search before, including AI, but Read AI is doing it at level not before seen. The startup from Seattle began in 2021 with sentiment and engagement products for meetings. Later Read AI developed software tools that analyzed information across various communication channels. Now their latest product upgrade is for enterprise search that enables users to quickly locate and access information across terabytes of data and applications.
Read AI’s enterprise search tool upgrade is for Microsoft Copilot:
“Users can choose what data is discoverable. Search Copilot gets “smarter” as more workers add more data, and allows for collaboration. The new tool can also nudge users to take action based on past interactions with colleagues or customers.
The product is free to use with certain limits. Read AI CEO David Shim said reducing barriers is a key differentiator.
“People haven’t been able to understand the value of enterprise search because they haven’t had access to it,” he said.
Shim said Read AI’s ability to determine what’s important for an individual user also gives Search Copilot an edge over other AI search tools.”
Read AI wants to differentiate itself from its rivals, built-in-platform tools from Zoom, Google, and Microsoft. Read AI does have an advantage over out-of-the-box solutions, because experience tells us those tools stink. Proprietary developed tools are usually better because they’re specifically designed to enhance a specific feature, while out-of-the-box solutions are designed to with the “it’s okay to get by” mentality.
While Read AI made a smart move to upgrade Copilot with the latest AI technology, someone else would have done it eventually.
Whitney Grace, April 3, 2025
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