Facebook: Alleged Management Methods to Improve the Firm
June 20, 2023
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Note: This essay is the work of a real and still-alive dinobaby. No smart software involved, just a dumb humanoid.
I recall learning that some employees have been locked in their offices. The idea was that incarceration would improve productivity and reduce costs. Sounds like an adolescent or high school science club management method. I spotted a couple of other examples of 2023’s contributions to modern management principles. My sources, of course, are online, and I believe everything I read online. I try to emulate ChatGPT type systems because those constructs are just wonderful.
I have no idea if the information in these two articles I will cite is on the money. Just reading them made me giddy with new found knowledge. I did not think of implementing these management tactics when I worked in an old-fashioned, eat-your-meat raw company.
MidJourney captures the essence of modern management brilliance. Like a chess master, the here-and-now move prepares for the brilliant win at the end of the game.
The first write up is “Silicon Valley’s Shocking Substance Abuse: Facebook Managers Turned Blind Eye If They Thought It Boosted Productivity, Insider Claims, As Killing of Cash App Founder Bob Lee Exposes Hardcore Drug-Taking.” The write up in the “real news” service says:
Facebook managers turned a blind eye to substance abuse if they felt it boosted productivity, an insider has claimed, as Bob Lee’s killing shines a light on hardcore drug culture in Silicon Valley. Dave Marlon, who founded one of the largest addiction recovery centers in the US and has worked with several Facebook employees, alleges that managers at the tech giant knew about workers taking drugs in the office but accepted it as part of the culture. He told DailyMail.com that what he would describe as ‘severe substance abuse’ was referred to in the industry as the ‘quirks of being a tech employee’.
Facebook? Interesting.
The second write up points out that the payoff for management is what I call RIF’ing or reduction in force methods. This is a variation of you don’t belong here or Let them go. The write up is titled “Meta Lost a Third of Its AI Researchers Over the Last Year. Now It’s Struggling to Keep Up” reports:
Zuckerberg dubbed 2023 the “year of efficiency” in a February earnings release. Meta laid off over 11,000 employees in November, and continued to shut down projects in the months that followed.
The efficiency tactic has worked. There are fewer people working on smart software. The downside? Nothing significant other than watching other companies zoom farther ahead on the Information Superhighway.
To recap: Facebook allegedly combined “looking the other way” with “efficiency.” Quite a management one-two. As a dinobaby, these innovative techniques are difficult for me to comprehend. I hope that neither write up captures the essence of the Facebook way. Well, sort of hope.
Stephen E Arnold, June 20, 2023
Is It Lights Out on the Information Superhighway?
April 26, 2023
Note: This essay is the work of a real and still-alive dinobaby. No smart software involved, just a dumb humanoid.
We just completed a lecture about the shadow web. This is our way of describing a number of technologies specifically designed to prevent law enforcement, tax authorities, and other entities charged with enforcing applicable laws in the dark.
Among the tools available are roulette services. These can be applied to domain proxies so it is very difficult to figure out where a particular service is at a particular point in time. Tor has uttered noises about supporting the Mullvad browser and baking in a virtual private network. But there are other VPNs available, and one of the largest infrastructure service providers is under what appears to be “new” ownership. Change may create a problem for some enforcement entities. Other developers work overtime to provide services primarily to those who want to deploy what we call “traditional Dark Web sites.” Some of these obfuscation software components are available on Microsoft’s GitHub.
I want to point to “Global Law Enforcement Coalition Urges Tech Companies to Rethink Encryption Plans That Put Children in Danger from Online Abusers.” The main idea behind the joint statement (the one to which I point is from the UK’s National Crime Agency) is:
The announced implementation of E2EE on META platforms Instagram and Facebook is an example of a purposeful design choice that degrades safety systems and weakens the ability to keep child users safe. META is currently the leading reporter of detected child sexual abuse to NCMEC. The VGT has not yet seen any indication from META that any new safety systems implemented post-E2EE will effectively match or improve their current detection methods.
From my point of view, a questionable “player” has an opportunity to make it possible to enforce laws related to human trafficking, child safety, and related crimes like child pornography. The “player” seems interested in implementing encryption that would make government enforcement more difficult, if not impossible in some circumstances.
The actions of this “player” illustrate what’s part of a fundamental change in the Internet. What was underground is now moving above ground. The implementation of encryption in messaging applications is a big step toward making the “regular” Internet or what some called the Clear Web into a new version of the Dark Web. Not surprisingly, the Dark Web will not go away, but why develop Dark Web sites when Clear Web services provide communications, secrecy, the ability to transmit images and videos, and perform financial transactions related to these data. Thus the Clear Web is falling into the shadows.
My team and I are not pleased with ignoring appropriate and what we call “ethical” behavior with specific actions to increase risks to average Internet users. In fact, some of the “player’s actions” are specifically designed to make the player’s service more desirable to a market segment once largely focused on the Dark Web.
More than suggestions are needed in my opinion. Direct action is required.
Stephen E Arnold, April 26, 2023
The Chivalric Ideal: Social Media Companies as Jousters or Is It Jesters?
April 12, 2023
Note: This essay is the work of a real and still-alive dinobaby. No smart software involved, just a dumb humanoid.
As a dinobaby, my grade school education included some biased, incorrect, yet colorful information about the chivalric idea. The basic idea was that knights were governed by the chivalric social codes. And what are these, pray tell, squire? As I recall Miss Soapes, my seventh grade teacher, the guts included honor, honesty, valor, and loyalty. Scraping away the glittering generalities from the disease-riddled, classist, and violent Middle Ages – the knights followed the precepts of the much-beloved Church, opened doors for ladies, and embodied the characters of Sir Gawain, Lancelot, King Arthur, and a heaping dose of Hector of Troy, Alexander the Great (who by the way figured out pretty quickly that what is today Afghanistan would be tough to conquer), and baloney gathered by Ramon Llull were the way to succeed.
Flash forward to 2023, and it appears that the chivalric ideals are back in vogue. “Google, Meta, Other Social Media Platforms Propose Alliance to Combat Misinformation” explains that social media companies have written a five page “proposal.” The recipient is the Indian Ministry of Electronics and IT. (India is a juicy market for social media outfits not owned by Chinese interests… in theory.)
The article explains that a proposed alliance of outfits like Meta and Google:
will act as a “certification body” that will verify who a “trusted” fact-checker is.
Obviously these social media companies will embrace the chivalric ideals to slay the evils of weaponized, inaccurate, false, and impure information. These companies mount their bejeweled hobby horses and gallop across the digital landscape. The actions evidence honor, loyalty, justice, generosity, prowess, and good manners. Thrilling. Cinematic in scope.
The article says:
Social media platforms already rely on a number of fact checkers. For instance, Meta works with fact-checkers certified by the International Fact-Checking Network (IFCN), which was established in 2015 at the US-based Poynter Institute. Members of IFCN review and rate the accuracy of stories through original reporting, which may include interviewing primary sources, consulting public data and conducting analyses of media, including photos and video. Even though a number of Indian outlets are part of the IFCN network, the government, it is learnt, does not want a network based elsewhere in the world to act on content emanating in the country. It instead wants to build a homegrown network of fact-checkers.
Will these white knights defeat the blackguards who would distort information? But what if the companies slaying the inaccurate factoids are implementing a hidden agenda? What if the companies are themselves manipulating information to gain an unfair advantage over any entity not part of the alliance?
Impossible. These are outfits which uphold the chivalric ideals. Truth, honor, etc., etc.
The historical reality is that chivalry was cooked up by nervous “rulers” in order to control the knights. Remember the phrase “knight errant”?
My hunch is that the alliance may manifest some of the less desirable characteristics of the knights of old; namely, weapons, big horses, and a desire to do what was necessary to win.
Knights, mount your steeds. To battle in a far off land redolent with exotic spices and revenue opportunities. Toot toot.
Stephen E Arnold, April 2023
Does a LLamA Bite? No, But It Can Be Snarky
February 28, 2023
Everyone in Harrod’s Creek knows the name Yann LeCun. The general view is that when it comes to smart software, this wizard wrote or helped write the book. I spotted a tweet thread “LLaMA Is a New *Open-Source*, High-Performance Large Language Model from Meta AI – FAIR.” The link to the Facebook research paper “LLaMA: Open and Efficient Foundation Language Models” explains the innovation for smart software enthusiasts. In a nutshell, the Zuck approach is bigger, faster, and trained without using data not available to everyone. Also, it does not require Googzilla scale hardware for some applications.
That’s the first tip off that the technical paper has a snarky sparkle. Exactly what data have been used to train Google and other large language models. The implicit idea is that the legal eagles flock to sue for copyright violating actions, the Zuckers are alleged flying in clean air.
Here are a few other snarkifications I spotted:
- Use small models trained on more data. The idea is that others train big Googzilla sized models trained on data, some of which is not public available
- The Zuck approach an “efficient implementation of the causal multi-head attention operator.” The idea is that the Zuck method is more efficient; therefore, better
- In testing performance, the results are all over the place. The reason? The method for determining performance is not very good. Okay, still Meta is better. The implication is that one should trust Facebook. Okay. That’s scientific.
- And cheaper? Sure. There will be fewer legal fees to deal with pesky legal challenges about fair use.
What’s my take? Another open source tool will lead to applications built on top of the Zuckbook’s approach.
Now the developers and users will have to decide if the LLamA can bite? Does Facebook have its wizardly head in the Azure clouds? Will the Sages of Amazon take note?
Tough questions. At first glance, llamas have other means of defending themselves. Teeth may not be needed. Yes, that’s snarky.
Stephen E Arnold, February 28, 2023
More on the AI Betamax Versus VHS Dust Up
February 2, 2023
“24 Seriously Embarrassing Hours for AI” gathers four smart software stumbles. The examples are highly suggestive that some butchers have been putting their fingers on the scales. The examples include the stage set approach to Tesla’s self driving and OpenAI’s reliance on humans to beaver away out of sight to make outputs better. In general I agree with the points in the write up.
However, there is one statement which attracted my yellow high light pen like a sci-fi movie tractor beam. Here it is:
Sometimes the slower road is the better road.
It may be that the AI TGV has already left the station and is hurtling down the rails from Paris to Nimes. Microsoft announced that the lovable Teams video chat and Swiss Army knife of widgets will be helping users lickity split. Other infusions are almost certain to follow. Even airlines are thinking smart software. Airlines! These outfits lose luggage with bar codes. Perhaps AI will help, but I remain skeptical. How does one lose a bag with a bar code in our post 9/11 world?
The challenge for Google, Facebook (which wants to be a leader in AI), and the other organizations betting their investors’ money on AI going to take a “slower road”?
My TGV high speed train reference is not poetical; it is a reflection of the momentum of information. The OpenAI machine — with or without legerdemain — is rolling along. OpenAI has momentum. With foresight or dumb luck, Microsoft is riding along.
The “slower road” echoes Google’s conservative approach. Remember that Google sacrificed credibility in AI with the Dr. Timnit Gebru affair. Like a jockey with a high value horse, the beast is now carrying lead pads. Combine that with bureaucratic bloat and concern for ad revenues, I am not sure Google and some other outfits can become the high twitch muscled creature needed to cope with market momentum.
Betamax was better. Well, it did not dominate the market. VHS was pushed into the ditch, but that required time and technological innovation. The AI race is not over but the “slow” angle is late from the gate.
Stephen E Arnold, February 2, 2023
Does Google Have the Sony Betamax of Smart Software?
January 30, 2023
Does Google have the Sony Betamax of smart software? If you cannot answer this question as well as ChatGPT, you can take a look at “VHS or Beta? A Look Back at Betamax, and How Sony Lost the VCR Format War to VHS Recorders.” Boiling down the problem Sony faced, let me suggest better did not win. Maybe adult content outfits tipped the scales? Maybe not? The best technology does not automatically dominate the market.
Flash forward from the anguish of Sony in the 1970s and the even more excruciating early 1980s to today. Facebook dismisses ChatGPT as not too sophisticated. I heard one of the big wizards at the Zuckbook say this to a Sillycon Alley journalist on a podcast called Big Technology. The name says it all. Big technology, just not great technology. That’s what the Zuckbooker suggested everyone’s favorite social media company has.
The Google has emitted a number of marketing statements about more than a dozen amazing smart software apps. These, please, note, will be forthcoming. The most recent application of the Google’s advanced, protein folding, Go winning system is explained in words—presumably output by a real journalist—in “Google AI Can Create Music in Any Genre from a Text Description.” One can visualize the three exclamation points that a human wanted to insert in this headline. Amazing, right. That too is forthcoming. The article quickly asserts something that could have been crafted by one of Googzilla’s non-terminated executives believes:
MusicLM is surprisingly talented.
The GOOG has talent for sure.
What the Google does not have is the momentum of consumer craziness. Whether it the buzz among some high school and college students that ChatGPT can write or help write term papers or the in-touch outfit Buzzfeed which will use ChatGPT to create listicles — the indomitable Alphabet is not in the information flow.
But the Google technology is better. That sounds like a statement I heard from a former wizard at RCA who was interviewing for a job at the blue chip consulting firm for which I worked when I was a wee lad. That fellow invented some type of disc storage system, maybe a laser-centric system. I don’t know. His statement still resonates with me today:
The Sony technology was better.
The flaw is that the better technology can win. The inventors of the better technology or the cobblers who glue together other innovations to create a “better” technology never give up their convictions. How can a low resolution, cheaper recording solution win? The champions of Sony’s technology complained about fairness a superior resolution for the recorded information.
I jotted down this morning (January28, 2023), why Googzilla may be facing, like the Zuckbook, a Sony Betamax moment:
- The demonstrations of the excellence of the Google smart capabilities are esoteric and mean essentially zero outside of the Ivory Tower worlds of specialists. Yes, I am including the fans of Go and whatever other game DeepMind can win. Fan frenzy is not broad consumer uptake and excitement.
- Applications which ordinary Google search users can examine are essentially vaporware. The Dall-E and ChatGPT apps are coming fast and furious. I saw a database of AI apps based on these here-and-now systems, and I had no idea so many clever people were embracing the meh-approach of OpenAI. “Meh,” obviously may not square with what consumers perceive or experience. Remember those baffled professors or the Luddite lawyers who find smart software a bit of a threat.
- OpenAI has hit a marketing home run. Forget the Sillycon Alley journalists. Think about the buzz among the artists about their potential customers typing into a search box and getting an okay image. Take a look at Googzilla trying to comprehend the Betamax device.
Toss in the fact that Google’s ad business is going to have some opportunities to explain why owning the bar, the stuff on the shelves, the real estate, and the payment system is a net gain for humanity. Yeah, that will be a slam dunk, won’t it?
Perhaps more significantly, in the post-Covid crazy world in which those who use computers reside, the ChatGPT and OpenAI have caught a big wave. That wave can swamp some very sophisticated, cutting edge boats in a short time.
Here’s a question for you (the last one in this essay I promise): Can the Google swim?
Stephen E Arnold, January 30, 2023
Responding to the PR Buzz about ChatGPT: A Tale of Two Techies
January 24, 2023
One has to be impressed with the PR hype about ChatGPT. One can find tip sheets for queries (yes, queries matter… a lot), ideas for new start ups, and Sillycon Valley pundits yammering on podcasts. At an Information Industry Association meting in Boston, Massachusetts, a person whom I think was called Marvin or Martin Wein-something made an impassioned statement about the importance of artificial intelligence. I recall his saying, “It is happening. Now.”
Marvin or Martin made that statement which still sticks in my mind in 1982 or so. That works out to 40 years ago.
What strikes me this morning is the difference between the response of Facebook and Google. This is a Tale of Two Techies.
In the case of Google, it is Red Alert time. The fear is palpable among the senior managers. How do I know? I read “Google Founders Return As ChatGPT Threatens Search Business.” I could trot out some parallels between Google management’s fear and the royals threatened by riff raff. Make no mistake. The Googlers have quantum supremacy and the DeepMind protein and game playing machine. I recall reading or being told that Google has more than 20 applications that will be available… soon. (Wasn’t that type of announcement once called vaporware?) The key point is that the Googlers are frightened, and like Disney, have had to call the team of Brin and Page to revivify the thinking about the threat to the search business. I want to remind you that the search business was inspired by Yahoo’s Overture approach. Google settled some litigation and the rest is history. Google became an alleged monopoly and Yahoo devolved into a spammy email service.
And what about Facebook? I noted this article: “ChatGPT Is Not Particularly Innovative and Nothing Revolutionary, Says Meta’s Chief AI Scientist.” The write up explains that Meta’s stance with regard to the vibe machine ChatGPT is “meh.” I think Meta or the Zuckbook does care, but Meta has a number of other issues to which the proud firm must respond. Smart software that seems to be a Swiss Army knife of solutions is “nothing revolutionary.” Okay.
Let’s imagine we are in college in one of those miserable required courses in literature. Our assignment is to analyze the confection called the Tale of Two Techies. What’s the metaphorical pivot for this soap opera?
Here’s my take:
- Meta is either too embarrassed, too confused, or too overwhelmed with on-going legal hassles to worry too much about ChatGPT. Putting on the “meh” is good enough. The company seems to be saying, “We don’t care too much… at least in public.”
- Google is running around with its hair on fire. The senior management team’s calling on the dynamic duo to save the day is indicative of the mental short circuits the company exhibits.
Net net: Good, bad, or indifferent ChatGPT makes clear the lack of what one might call big time management thinking. Is this new? Sadly, no.
Stephen E Arnold, January 24, 2023
Are Facebook and Google Monopolies: Nope, Shrinking Share of Online Ads. Proof!
December 29, 2022
I read an interesting article, but I have my doubts about the numbers. The story is from one of the “last person standing” in the Silicon Valley real news datasphere. In the last month or so, the tone of write ups about two of America’s most lovable and well managed companies has turned south, well, maybe south by southwest.
“Share of US Digital Ad Spend, by Company Type” reports:
Google and Meta will together capture 48.4% of all U.S. digital ad revenue this year (28.8% for Google and 19.6% for Meta), down from 54.7% at their peak in 2017 (34.7% for Google and 20.0% for Meta), per data from Insider Intelligence.
And what about the lovable Bezos bulldozer driven pedal to the metal by Andy Jassy? The article states:
- By far, the biggest threat to their collective ad dominance is Amazon, which has grown its ad business to over $30 billion dollars annually.
- By 2024, Amazon is expected to capture 12.7% of all U.S. digital ad dollars, while Meta is expected to capture 17.9%.
TikTok is no big whoop. I suppose that’s why the tech giants are becoming pretzels in their effort create short form content.
Several observations:
- I am not sure how these data were gathered nor the methods used to present such remarkable precision as 54.7 percent in a prediction is an indication that someone did not pay attention in Statistics 101
- Amazon’s ad data are more interesting when the slope between the firm’s ad revenue in 2018 is plotted against Amazon’s ad revenue in 2021. That a slope!
- Blowing off TikTok is problematic. Does the data consider influencers who accept some type of compensation in return for merchandise, trips, or some other fungible asset like a super duper hair curling device?
To sum up: I am not prepared to label those wonderful wizards at Facebook and Google as crew on a doomed steamship named MY Failure.
Stephen E Arnold, December 2022
Ka-Ching, Ka-Ching: The Unforgettable Tune Haunting Meta
December 26, 2022
What’s the sound of the European cash registers? Ka-ching, ka-ching. The melody of money.
I spotted two allegedly true real news stories this morning that sound like previous write ups about the Zuckbook, oops, Facebook, oh, darn, Meta.
The first is “Meta Settles Cambridge Analytica Class-Action Lawsuit for $725 Million.” The story reports:
Parent company Meta has agreed to pay $725 million to settle a long-running class-action lawsuit accusing Facebook of allowing Cambridge Analytica and other third parties to access user’s private information…
Cambridge Analytica. Four years ago. Links to possible intelligence activities in a certain special operation favoring nation state. Lies. What’s not to love? The is writing a check for $725 million. In terms of fellow traveler Twitter that’s peanuts. No big deal. Guilty? “Senator, thank you for that question….”
The second write up is “EU Tells Meta That Facebook Marketplace Breaches Anti-Trust Rules.” This write up explains:
In yet another demonstration of the new aggressive stance of European regulators, the EU has lodged a notice accusing Meta of ‘abusive practices’. The allegation relates to the fact that Facebook Marketplace currently ties its online classified ads service to the Facebook social network. The European Commission alleges that the company imposes unfair trading conditions on rivals to its Facebook Marketplace, in order to gain a commercial advantage.
How disrespectful! The Zuck has worked to bring people together. The Marketplace does that. I live in rural Kentucky. One of my neighbors was killed meeting a person to purchase a mobile phone. The connection making mechanism seems to have been a certain social network. It is clear to me that I don’t understand the bridge building, good vibe generating mechanisms of social media. That’s okay. I am a dinobaby.
Let’s get back to the music of ka-ching, ka-ching.
I have some expectation that the European Union will be ringing its cash registers in 2023. Some US high-technology companies output cash when the tune ka-ching, ka-ching sounds. That may be a conditioned reflex similar to Ivan Pavlov’s demonstration of conditioning. Yes, ka-ching may be a suitable substitute for dog treats. Woof.
In my opinion, the ka-ching, ka-ching thing suggests:
- A pattern of behavior that flaunts expected business practices
- Management attitudes that encourage behavior some lawmakers consider illegal
- An increasing perception that some of the societal pressure points are becoming more sensitive because of certain social media practices.
Fair or unfair? True or false?
Well, just listen: Ka-ching, ka-ching.
Stephen E Arnold, December 26, 2022
Meta: Big Numbers, Bigger Problem
December 22, 2022
The European Union has been fiddling around with modest fines on outfits like Meta (the Zuckbook to the Arnold IT research team). Now the scale of fines is ratcheting up. “Meta Faces $1.6bn Lawsuit over Facebook Posts Inciting Violence in Tigray War” reports that Kenya is pegging the fine in nine figure territory. Will the Zuckbook write a check for more than $1 billion. Probably not.
The write up states as real news:
The lawsuit, filed in the high court of Kenya, where Meta’s sub-Saharan African operations are based, alleges that Facebook’s recommendations systems amplified hateful and violent posts in the context of the war in northern Ethiopia, which raged for two years until a ceasefire was agreed in early November. The lawsuit seeks the creation of a $1.6bn (£1.3bn) fund for victims of hate speech. One of the petitioners said his father, an Ethiopian academic, was targeted with racist messages before his murder in November 2021, and that Facebook did not remove the posts despite complaints.
What’s interesting is that the lawsuit puts a price penalty for the alleged action or inaction of the Zuckbook. Thus, when harm to individuals can be linked to an online action, the Kenya lawsuit means that other governments may set similar targets.
Net net: It may be expensive to implement the Silicon Valley, high technology “we want to bring people together and do good” under the umbrella of move fast and break things. The fines could, despite the Zuckbook’s revenue prowess, break the bank.
How long has the Zuckbook been using its methods for its advantage? A decade or more? Kenya may be taking steps to make the Zuck wish his company could go back in time and approach the company’s behavior in a slightly different way. If the Zuckbook wins, the Zuckbook may go full speed ahead and become even more frisky: TikTok-type videos on steroids, amped up data collection, and creating a super app designed to make bad actors drool. Disappearing messages. What’s not to like?
Stephen E Arnold, December 22, 2022
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