Google Rear Ends Microsoft on an EU Information Highway

September 25, 2024

green-dino_thumb_thumb_thumb_thumb_t[2]_thumbThis essay is the work of a dumb dinobaby. No smart software required.

A couple of high-technology dinosaurs with big teeth and even bigger wallets are squabbling in a rather clever way. If the dispute escalates some of the smaller vehicles on the EU’s Information Superhighway are going to be affected by a remarkable collision. The orange newspaper published “Google Files Brussels Complaint against Microsoft Cloud Business.” On the surface, the story explains that “Google accuses Microsoft of locking customers into its Azure services, preventing them from easily switching to alternatives.”

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Two very large and easily provoked dinosaurs are engaged in a contest in a court of law. Which will prevail, or will both end up with broken arms? Thanks, MSFT Copilot. I think you are the prettier dinosaur.

To put some bite into the allegation, Google aka Googzilla has:

filed an antitrust complaint in Brussels against Microsoft, alleging its Big Tech rival engages in unfair cloud computing practices that has led to a reduction in choice and an increase in prices… Google said Microsoft is “exploiting” its customers’ reliance on products such as its Windows software by imposing “steep penalties” on using rival cloud providers.

From my vantage point this looks like a rear ender; that is, Google — itself under considerable scrutiny by assorted governmental entities — has smacked into Microsoft, a veteran of EU regulatory penalties. Google explained to the monopoly officer that Microsoft was using discriminatory practices to prevent Google, AWS, and Alibaba from closing cloud computing deals.

In a conversation with some of my research team, several observations surfaced from what I would describe as a jaded group. Let me share several of these:

  1. Locking up business is precisely the “game” for US high-technology dinosaurs with big teeth and some China-affiliated outfit too. I believe the jargon for this business tactic is “lock in.” IBM allegedly found the play helpful when mainframes were the next big thing. Just try and move some government agencies or large financial institutions from their Big Iron to Chromebooks and see how the suggestion is greeted.,
  2. Google has called attention to the alleged illegal actions of Microsoft, bringing the Softies into the EU litigation gladiatorial arena.
  3. Information provided by Google may illustrate the alleged business practices so that when compared to the Google’s approach, Googzilla looks like the ideal golfing partner.
  4. Any question that US outfits like Google and Microsoft are just mom-and-pop businesses is definitively resolved.

My personal opinion is that Google wants to make certain that Microsoft is dragged into what will be expensive, slow, and probably business trajectory altering legal processes. Perhaps Satya and Sundar will testify as their mercenaries explain that both companies are not monopolies, not hindering competition, and love whales, small start ups, ethical behavior, and the rule of law.

Stephen E Arnold, September 25, 2024

IT Departments Losing Support From Top Brass

September 19, 2024

Modern businesses can’t exist today without technological infrastructure. Organizations rely on the IT department. Without the Internet, computer, and other technology businesses come to a screeching halt. Despite the power IT departments wield, ZDNet says that, “Business Leaders Are Losing Faith In IT, According To This IBM Study. Here’s Why.” According to the survey, ten years ago business leaders believed that basic IT services were effect. Now it is only about half of what it used to be. Generative AI is also giving leaders the willies.

Business leaders are disgruntled with IT and they have high expectations over what technology shoulder deliver. Leaders want there technology to give their businesses a competitive edge. They’re also more technology competent than their predecessors, so the leaders want instantaneous fixes and results.

A big problem is that the leaders and tech departments aren’t communicating and collaborating. Generative AI is making both parties worry, because one doesn’t know what the other is doing concerning implementation and how to use it. It’s important for these groups to start talking, because AI and hybrid cloud services are expected to consume 50% more of infrastructure budgets.

The survey shared suggestions to improve confidence in IT services. Among the usual suggestions were hire more women who are IT or AI experts, make legacy systems AI ready by making infrastructure investments, use AI to build better AI, involve the workforce in how AI drives the business, and then these:

Measure, measure, measure technology’s impact on business outcomes: Notably, among high-performing tech CxO respondents defined in the survey, the study found that organizations that connect technology investments to measurable business outcomes report 12% higher revenue growth.

Talk about outcomes, not about data: "Focus on shared objectives by finding a common language with the business based on enhancing the customer experience and delivering outcomes. Use storytelling and scenario-based exercises to drive tech and the business to a shared understanding of the customer journey and pain points."

It’s the usual information with an updated spin on investing in the future, diversifying the workforce, and listening to the needs of workers. It’s the same stuff in a new package.

Whitney Grace, September 19, 2024

CrowdStrike: Whiffing Security As a Management Precept

September 17, 2024

green-dino_thumb_thumb_thumb_thumb1This essay is the work of a dumb dinobaby. No smart software required.

Not many cyber security outfits can make headlines like NSO Group. But no longer. A new buzz champion has crowned: CrowdStrike. I learned a bit more about the company’s commitment to rigorous engineering and exemplary security practices. “CrowdStrike Ex-Employees: Quality Control Was Not Part of Our Process.” NSO Group’s rise to stardom was propelled by its leadership and belief in the superiority of Israeli security-related engineering. CrowdStrike skipped that and perfected a type of software that could strand passengers, curtail surgeries, and force Microsoft to rethink its own wonky decisions about kernel access.

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A trained falcon tells an onlooker to go away. The falcon, a stubborn bird, has fallen in love with a limestone gargoyle. Its executive function resists inputs. Thanks, MSFT Copilot. Good enough.

The write up says:

Software engineers at the cybersecurity firm CrowdStrike complained about rushed deadlines, excessive workloads, and increasing technical problems to higher-ups for more than a year before a catastrophic failure of its software paralyzed airlines and knocked banking and other services offline for hours.

Let’s assume this statement is semi-close to the truth pin on the cyber security golf course. In fact, the company insists that it did not cheat like a James Bond villain playing a round of golf. The article reports:

CrowdStrike disputed much of Semafor’s reporting and said the information came from “disgruntled former employees, some of whom were terminated for clear violations of company policy.” The company told Semafor: “CrowdStrike is committed to ensuring the resiliency of our products through rigorous testing and quality control, and categorically rejects any claim to the contrary.”

I think someone at CrowdStrike has channeled a mediocre law school graduate and a former PR professional from a mid-tier publicity firm in Manhattan, lower Manhattan, maybe in Alphabet City.

The article runs through a litany of short cuts. You can read the original article and sort them out.

The company’s flagship product is called “Falcon.” The idea is that the outstanding software can, like a falcon, spot its prey (a computer virus). Then it can solve trajectory calculations and snatch the careless gopher. One gets a plump Falcon and one gopher filling in for a burrito at a convenience store on the Information Superhighway.

The killer paragraph in the story, in my opinion, is:

Ex-employees cited increased workloads as one reason they didn’t improve upon old code. Several said they were given more work following staff reductions and reorganizations; CrowdStrike declined to comment on layoffs and said the company has “consistently grown its headcount year over year.” It added that R&D expenses increased from $371.3 million to $768.5 million from fiscal years 2022 to 2024, “the majority of which is attributable to increased headcount.”

I buy the complaining former employee argument. But the article cites a number of CloudStrikers who are taking their expertise and work ethic elsewhere. As a result, I think the fault is indeed a management problem.

What does one do with a bad Falcon? I would put a hood on the bird and let it scroll TikToks. Bewits and bells would alert me when one of these birds were getting close to me.

Stephen E Arnold, September 16, 2024

Telcos Lobby to Eliminate Consumer Protection

September 12, 2024

Now this sounds like a promising plan for the telcos. We learn from TechDirt, “Big Telecom Asks the Corrupt Supreme Court to Declare All State and Federal Broadband Consumer Protection Illegal. They Might Get their Wish.” Companies lie AT&T and Comcast have been persuading right-leaning courts, including SCOTUS, to side with them against net neutrality rules and broadband protections generally. To make matters worse, the FCC’s consumer-protection authority was hollowed out during the Trump administration.

Fortunately, states have the authority to step in and act when the federal government does not. But that could soon change. Writer Karl Bode explains:

“For every state whose legislature telecoms have completely captured (Arkansas, Missouri, Tennessee), there’s several that have, often imperfectly, tried to protect broadband consumers, either in the form of  (California, Oregon, Washington, Maine), crackdowns on lies about speeds or prices (Arizona, Indiana, Michigan), or requiring affordable low income broadband (New York). In 2021 at the peak of COVID problems, New York passed a law mandating that heavily taxpayer subsidized telecoms provide a relatively slow (25 Mbps), $15 broadband tier only for low-income families that qualified. ISPs have sued (unsuccessfully so far) to kill the law, which was upheld last April by the US Court of Appeals for the 2nd Circuit, reversing a 2021 District Court ruling. … Telecoms like AT&T are frightened of states doing their jobs to protect consumers and market competition from their bad behavior. So a group of telecom trade groups this week petitioned the Supreme Court with a very specific ask. They want the court to first destroy FCC broadband consumer protection oversight and net neutrality, then kill New York’s effort, in that precise order, in two different cases.”

The companies argue that, if we want consumer broadband protections, it is up to Congress to pass specific legislation that provides them. The same Congress they reportedly lobby with about $320,000 daily. This is why we cannot have nice things. Bode believes the telcos are likely to get their way. He also warns the Chevron decision means other industries are sure to follow suit, meaning an end to consumer protections in every sphere: Banking, food safety, pollution, worker safeguards… the list goes on. Is this what it means to make the nation great?

Cynthia Murrell, September 12, 2024

The Fixed Network Lawful Interception Business is Booming

September 11, 2024

It is not just bad actors who profit from an increase in cybercrime. Makers of software designed to catch them are cashing in, too. The Market Research Report 224 blog shares “Fixed Network Lawful Interception Market Region Insights.” Lawful interception is the process by which law enforcement agencies, after obtaining the proper warrants of course, surveil circuit and packet-mode communications. The report shares findings from a study by Data Bridge Market Research on this growing sector. Between 2021 and 2028, this market is expected to grow by nearly 20% annually and hit an estimated value of $5,340 million. We learn:

“Increase in cybercrimes in the era of digitalization is a crucial factor accelerating the market growth, also increase in number of criminal activities, significant increase in interception warrants, rising surge in volume of data traffic and security threats, rise in the popularity of social media communications, rising deployment of 5G networks in all developed and developing economies, increasing number of interception warrants and rising government of both emerging and developed nations are progressively adopting lawful interception for decrypting and monitoring digital and analog information, which in turn increases the product demand and rising virtualization of advanced data centers to enhance security in virtual networks enabling vendors to offer cloud-based interception solutions are the major factors among others boosting the fixed network lawful interception market.”

Furthermore, the pace of these developments will likely increase over the next few years. The write-up specifies key industry players, a list we found particularly useful:

“The major players covered in fixed network lawful interception market report are Utimaco GmbH, VOCAL TECHNOLOGIES, AQSACOM, Inc, Verint, BAE Systems., Cisco Systems, Telefonaktiebolaget LM Ericsson, Atos SE, SS8 Networks, Inc, Trovicor, Matison is a subsidiary of Sedam IT Ltd, Shoghi Communications Ltd, Comint Systems and Solutions Pvt Ltd – Corp Office, Signalogic, IPS S.p.A, ZephyrTel, EVE compliancy solutions and Squire Technologies Ltd among other domestic and global players.”

See the press release for notes on Data Bridge’s methodology. It promises 350 pages of information, complete with tables and charts, for those who purchase a license. Formed in 2014, Data Bridge is based in Haryana, India.

Cynthia Murrell, September 11, 2024

Too Bad Google and OpenAI. Perplexity Is a Game Changer, Says Web Pro News!

September 10, 2024

green-dino_thumb_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I have tested a  number of smart software systems. I can say, based on my personal experience, none is particularly suited to my information needs. Keep in mind that I am a dinobaby, more at home in a research library or the now-forgotten Dialog command line. ss cc=7900, thank you very much.

I worked through the write up “Why Perplexity AI Is (Way) Better Than Google: A Deep Dive into the Future of Search.” The phrase “Deep Dive’ reminded me of a less-than-overwhelming search service called Deepdyve. (I just checked and, much to my surprise, the for-fee service is online at https://www.deepdyve.com/. Kudos, Deepdyve, which someone told me was a tire kicker or maybe more with the Snorkle system. (I could look it up using a smart software system, but performance is crappy today, and I don’t want to get distracted from the Web Pro News pronouncement. But that smart software output requires a lot of friction; that is, verifying that the outputs are accurate.)

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A dinobaby (the author of this blog post) works in a library. Thanks, MSFT Copilot, good enough.

Here’s the subtitle to the article. Its verbosity smacks of that good old and mostly useless search engine optimization tinkering:

Perplexity AI is not just a new contender; it’s a game-changer that could very well dethrone Google in the years to come. But what exactly makes Perplexity AI better than Google? Let’s explore the…

No, I didn’t truncate the subtitle. That’s it.

The write up explains what differentiates Perplexity from the other smart software, question-answering marvels. Here’s a list:

  • Speed and Precision at Its Core
  • Specialized Search Experience for Enterprise Needs
  • Tailored Results and User Interaction
  • Innovations in Data Privacy
  • Ad-Free Experience: A Breath of Fresh Air
  • Standardized Interface and High Accuracy
  • The Potential to Revolutionize Search

In my experience, I am not sure about the speed of Perplexity or any smart search and retrieval system. Speed must be compared to something. I can obtain results from my installation of Everything search pretty darned quick. None of the cloud search solutions comes close. My Mistal installation grunts and sweats on a corpus of 550 patent documents. How about some benchmarks, WebProNews?

Precision means that the query returns documents matching a query. There is a formula (which is okay as formulae go) which is, as I recall, Relevant retrieved instances divided by All retrieved instances. To calculate this, one must take a bounded corpus, run queries, and develop an understanding of what is in the corpus by reading documents and comparing outputs from test queries. Then one uses another system and repeats the queries, comparing the results. The process can be embellished, particularly by graduate students working on an advanced degree. But something more than generalizations are needed to convince me of anything related to “precision.” Determining precision is impossible when vendors do not disclose sources and make the data sets available. Subjective impressions are okay for messy water lilies, but in the dinobaby world of precision and its sidekick recall, a bit of work is necessary.

The “specialized search experience” means what? To me, I like to think about computational chemists. The interface has to support chemical structures, weird CAS registry numbers, words (mostly ones unknown to a normal human), and other assorted identifiers. As far as I know, none of the smart software I have examined does this for computational chemists or most of the other “specialized” experiences engineers, mathematicians, or physicists, among others, use in their routine work processes. I simply don’t know what Web Pro News wants me to understand. I am baffled, a normal condition for dinobabies.

I like the idea of tailored results. That’s what Instagram, TikTok, and YouTube try to deliver in order to increase stickiness. I think in terms of citations to relevant documents relevant to my query. I don’t like smart software which tries to predict what I want or need. I determine that based on the information I obtain, read, and write down in a notebook. Web Pro News and I are not on the same page in my paper notebook. Dinobabies are a pain, aren’t they?

I like the idea of “data privacy.” However, I need evidence that Perplexity’s innovations actually work. No data, no trust: Is that difficult for a younger person to understand?

The standardized interface makes life easy for the vendor. Think about the computational chemist. The interface must match her specific work processes. A standard interface is likely to be wide of the mark for some enterprise professionals. The phrase “high accuracy” means nothing without one’s knowing the corpus from which the index is constructed. Furthermore the notion of probability means “close enough for horseshoes.” Hallucination refers to outputs from smart software which are wide of the mark. More insidious are errors which cannot be easily identified. A standard interface and accuracy don’t go together like peanut butter and jelly or bread and butter. The interface is separate from the underlying system. The interface might be “accurate” if the term were defined in the write up, but it is not. Therefore, accuracy is like “love,” “mom,” and “ethics.” Anything goes just not for me, however.

The “potential to revolutionize search” is marketing baloney. Search today is more problematic than anytime in my more than half century of work in information retrieval. The only thing “revolutionary” are the ways to monetize users’ belief that the outputs are better, faster, cheaper than other available options. When one thinks about better, faster, and cheaper, I must add the caveat to pick two.

What’s the conclusion to this content marketing essay? Here it is:

As we move further into the digital age, the way we search for information is changing. Perplexity AI represents a significant step forward, offering a faster, more accurate, and more user-centric alternative to traditional search engines like Google. With its advanced AI technologies, ad-free experience, and commitment to data privacy, Perplexity AI is well-positioned to lead the next wave of innovation in search. For enterprise users, in particular, the benefits of Perplexity AI are clear. The platform’s ability to deliver precise, context-aware insights makes it an invaluable tool for research-intensive tasks, while its user-friendly interface and robust privacy measures ensure a seamless and secure search experience. As more organizations recognize the potential of Perplexity AI, we may well see a shift away from Google and towards a new era of search, one that prioritizes speed, precision, and user satisfaction above all else.

I know one thing the stakeholders and backers of the smart software hope that one of the AI players generates tons of cash and dump trucks of profit sharing checks. That day is, I think, lies in the future. Perplexity hopes it will be the winner; hence, content marketing is money well spent. If I were not a dinobaby, I might be excited. So far I am just perplexed.

Stephen E Arnold, September 10, 2024

Hey, Alexa, Why Does Amazon AI Flail?

September 5, 2024

green-dino_thumb_thumb_thumb_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

Amazon has its work cut out for itself. The company has those pesky third-party vendors shipping “interesting” products to customers and then ignoring complaints. Amazon is on the radar of some legal eagles in the EU and the US. Now the company has found itself in an unusual situation: Its super duper smart software does not work. The fix, if the information in “Gen AI Alexa to Use Anthropic Tech After it Struggled for Words” with Amazon’s” is correct, is to use Anthropic AI technology. Hey, why not? Amazon allegedly invested $5 billion in the company. Maybe that implementation of Google technology will do the trick?

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The mother is happy with Alexa’s answers. The weird sounds emitted from the confused device surprise her daughter. Thanks, MSFT Copilot. Good enough.

The write up reports:

Amazon demoed a generative AI version of Alexa in September 2023 and touted it as being more advanced, conversational, and capable, including the ability to do multiple smart home tasks with simpler commands. Gen AI Alexa is expected to come with a subscription fee, as Alexa has reportedly lost Amazon tens of billions of dollars throughout the years. Earlier reports said the updated voice assistant would arrive in June, but Amazon still hasn’t confirmed an official release date.

A year later, Amazon is punting and giving the cash furnace Alexa more brains courtesy of Anthropic. Will the AI wizards working on Amazon’s own AI have a chance to work in one of the Amazon warehouses?

Ars Technica says without a trace of irony:

The previously announced generative AI version of Amazon’s Alexa voice assistant “will be powered primarily by Anthropic’s Claude artificial intelligence models," Reuters reported today. This comes after challenges with using proprietary models, according to the publication, which cited five anonymous people “with direct knowledge of the Alexa strategy.”

Amazon has a desire to convert the money-losing Alexa into a gold mine, or at least a modest one.

This report, if accurate, suggests some interesting sparkles on the Bezos bulldozer’s metal flake paint; to wit:

  1. The two pizza team approach to technology did not work either for Alexa (the money loser) or the home grown AI money spinner. What other Amazon technologies are falling short of the mark?
  2. How long will it take to get a money-generating Alexa working and into the hands of customers eager for a better Alexa experience and a monthly or annual subscription for the new Alexa? A year has been lost already, and Alexa users continue to ask for the weather and a timer for cooking broccoli.
  3. What happens if the product, its integration with smart TV, and the Ring doorbell is like a Pet Rock? The fad has come and gone, replaced by smart watches and mobile phones? The answer: Collectibles!

Why am I questioning Amazon’s technology competency? The recent tie up between Microsoft and Palantir Technologies makes clear that Amazon’s cloud services don’t have the horsepower to pull government sales. When these pieces are shifted around, the resulting puzzle says, “Amazon is flailing to me.” Consider this: AI was beyond the reach of a big money outfit like Amazon. There’s a message in that factoid.

Stephen E Arnold, September 5, 2024

The Seattle Syndrome: Definitely Debilitating

August 30, 2024

green-dino_thumb_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I think the film “Sleepless in Seattle” included dialog like this:

What do they call it when everything intersects?
The Bermuda Triangle.”

Seattle has Boeing. The company is in the news not just for doors falling off its aircraft. The outfit has stranded two people in earth orbit and has to let Elon Musk bring them back to earth. And Seattle has Amazon, an outfit that stands behind the products it sells. And I have to include Intel Labs, not too far from the University of Washington, which is famous in its own right for many things.

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Two job seekers discuss future opportunities in some of Seattle and environ’s most well-known enterprises. The image of the city seems a bit dark. Thanks, MSFT Copilot. Are you having some dark thoughts about the area, its management talent pool, and its commitment to ethical business activity? That’s a lot of burning cars, but whatever.

Is Seattle a Bermuda Triangle for large companies?

This question invites another; specifically, “Is Microsoft entering Seattle’s Bermuda Triangle?

The giant outfit has entered a deal with the interesting specialized software and consulting company Palantir Technologies Inc. This firm has a history of ups and downs since its founding 21 years ago. Microsoft has committed to smart software from OpenAI and other outfits. Artificial intelligence will be “in” everything from the Azure Cloud to Windows. Despite concerns about privacy, Microsoft wants each Windows user’s machine to keep screenshot of what the user “does” on that computer.

Microsoft seems to be navigating the Seattle Bermuda Triangle quite nicely. No hints of a flash disaster like the sinking of the sailing yacht Bayesian. Who could have predicted that? (That’s a reminder that fancy math does not deliver 1.000000 outputs on a consistent basis.

Back to Seattle. I don’t think failure or extreme stress is due to the water. The weather, maybe? I don’t think it is the city government. It is probably not the multi-faceted start up community nor the distinctive vocal tones of its most high profile podcasters.

Why is Seattle emerging as a Bermuda Triangle for certain firms? What forces are intersecting? My observations are:

  1. Seattle’s business climate is a precursor of broader management issues. I think it is like the pigeons that Greeks examined for clues about their future.
  2. The individuals who works at Boeing-type outfits go along with business processes modified incrementally to ignore issues. The mental orientation of those employed is either malleable or indifferent to downstream issues. For example, Windows update killed printing or some other function. The response strikes me as “meh.”
  3. The management philosophy disconnects from users and focuses on delivering financial results. Those big houses come at a cost. The payoff is personal. The cultural impacts are not on the radar. Hey, those quantum Horse Ridge things make good PR. What about the new desktop processors? Just great.

Net net: I think Seattle is a city playing an important role in defining how businesses operate in 2024 and beyond. I wish I was kidding. But I am bedeviled by reminders of a space craft which issues one-way tickets, software glitches, and products which seem to vary from the online images and reviews. (Maybe it is the water? Bermuda Triangle water?)

Stephen E Arnold, August 30, 2024

Google Leadership Versus Valued Googlers

August 23, 2024

green-dino_thumb_thumb_thumb_thumb_t[1]This essay is the work of a dumb dinobaby. No smart software required.

The summer in rural Kentucky lingers on. About 2,300 miles away from the Sundar & Prabhakar Comedy Show’s nerve center, the Alphabet Google YouTube DeepMind entity is also “cyclonic heating from chaotic employee motion.” What’s this mean? Unsteady waters? Heat stroke? Confusion? Hallucinations? My goodness.

The Google leadership faces another round of employee pushback. I read “Workers at Google DeepMind Push Company to Drop Military Contracts.

How could the Google smart software fail to predict this pattern? My view is that smart software has some limitations when it comes to managing AI wizards. Furthermore, Google senior managers have not been able to extract full knowledge value from the tools at their disposal to deal with complexity. Time Magazine reports:

Nearly 200 workers inside Google DeepMind, the company’s AI division, signed a letter calling on the tech giant to drop its contracts with military organizations earlier this year, according to a copy of the document reviewed by TIME and five people with knowledge of the matter. The letter circulated amid growing concerns inside the AI lab that its technology is being sold to militaries engaged in warfare, in what the workers say is a violation of Google’s own AI rules.

Why are AI Googlers grousing about military work? My personal view is that the recent hagiography of Palantir’s Alex Karp and the tie up between Microsoft and Palantir for Impact Level 5 services means that the US government is gearing up to spend some big bucks for warfighting technology. Google wants — really needs — this revenue. Penalties for its frisky behavior as what Judge Mehta describes and “monopolistic” could put a hit in the git along of Google ad revenue. Therefore, Google’s smart software can meet the hunger militaries have for intelligent software to perform a wide variety of functions. As the Russian special operation makes clear, “meat based” warfare is somewhat inefficient. Ukrainian garage-built drones with some AI bolted on perform better than a wave of 18 year olds with rifles and a handful of bullets. The example which sticks in my mind is a Ukrainian drone spotting a Russian soldier in the field partially obscured by bushes. The individual is attending to nature’s call.l The drone spots the “shape” and explodes near the Russian infantry man.

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A former consultant faces an interpersonal Waterloo. How did that work out for Napoleon? Thanks, MSFT Copilot. Are you guys working on the IPv6 issue? Busy weekend ahead?

Those who study warfare probably have their own ah-ha moment.

The Time Magazine write up adds:

Those principles state the company [Google/DeepMind] will not pursue applications of AI that are likely to cause “overall harm,” contribute to weapons or other technologies whose “principal purpose or implementation” is to cause injury, or build technologies “whose purpose contravenes widely accepted principles of international law and human rights.”) The letter says its signatories are concerned with “ensuring that Google’s AI Principles are upheld,” and adds: “We believe [DeepMind’s] leadership shares our concerns.”

I love it when wizards “believe” something.

Will the Sundar & Prabhakar brain trust do believing or banking revenue from government agencies eager to gain access to advantage artificial intelligence services and systems? My view is that the “believers” underestimate the uncertainty arising from potential sanctions, fines, or corporate deconstruction the decision of Judge Mehta presents.

The article adds this bit of color about the Sundar & Prabhakar response time to Googlers’ concern about warfighting applications:

The [objecting employees’] letter calls on DeepMind’s leaders to investigate allegations that militaries and weapons manufacturers are Google Cloud users; terminate access to DeepMind technology for military users; and set up a new governance body responsible for preventing DeepMind technology from being used by military clients in the future. Three months on from the letter’s circulation, Google has done none of those things, according to four people with knowledge of the matter. “We have received no meaningful response from leadership,” one said, “and we are growing increasingly frustrated.”

“No meaningful response” suggests that the Alphabet Google YouTube DeepMind rhetoric is not satisfactory.

The write up concludes with this paragraph:

At a DeepMind town hall event in June, executives were asked to respond to the letter, according to three people with knowledge of the matter. DeepMind’s chief operating officer Lila Ibrahim answered the question. She told employees that DeepMind would not design or deploy any AI applications for weaponry or mass surveillance, and that Google Cloud customers were legally bound by the company’s terms of service and acceptable use policy, according to a set of notes taken during the meeting that were reviewed by TIME. Ibrahim added that she was proud of Google’s track record of advancing safe and responsible AI, and that it was the reason she chose to join, and stay at, the company.

With Microsoft and Palantir, among others, poised to capture some end-of-fiscal-year money from certain US government budgets, the comedy act’s headquarters’ planners want a piece of the action. How will the Sundar & Prabhakar Comedy Act handle the situation? Why procrastinate? Perhaps the comedy act hopes the issue will just go away. The complaining employees have short attention spans, rely on TikTok-type services for information, and can be terminated like other Googlers who grouse, picket, boycott the Foosball table, or quiet quit while working on a personal start up.

The approach worked reasonably well before Judge Mehta labeled Google a monopoly operation. It worked when ad dollars flowed like latte at Philz Coffee. But today is different, and the unsettled personnel are not a joke and add to the uncertainty some have about the Google we know and love.

Stephen E Arnold, August 23, 2024

Which Is It, City of Columbus: Corrupted or Not Corrupted Data

August 23, 2024

green-dino_thumb_thumb_thumb_thumb_thumb_thumb_thumb_thumb_thumb_thumb_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I learned that Columbus, Ohio, suffered one of those cyber security missteps. But the good news is that I learned from the ever reliable Associated Press, “Mayor of Columbus, Ohio, Says Ransomware Attackers Stole Corrupted, Unusable Data.” But then I read the StateScoop story “Columbus, Ohio, Ransomware Data Might Not Be Corrupted After All.”

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The answer is, “I don’t know.” Thanks, MSFT Copilot. Good enough.

The story is a groundhog day tale. A bad actor compromises a system. The bad actor delivers ransomware. The senior officers know little about ransomware and even less about the cyber security systems marketed as a proactive, intelligent defense against bad stuff like ransomware. My view, as you know, is that it is easier to create sales decks and marketing collateral than it is is to deliver cyber security software that works. Keep in mind that I am a dinobaby. I like products that under promise and over deliver. I like software that works, not sort of works or mostly works. Works. That’s it.

What’s interesting about Columbus other than its zoo, its annual flower festival, and the OCLC organization is that no one can agree on this issue. I believe this is a variation on the Bud Abbott and Lou Costello routine “Who’s on First.”

StateScoop’s story reported:

An anonymous cybersecurity expert told local news station WBNS Tuesday that the personal information of hundreds of thousands of Columbus residents is available on the dark web. The claim comes one day after Columbus Mayor Andrew Ginther announced to the public that the stolen data had been “corrupted” and most likely “unusable.” That assessment was based on recent findings of the city’s forensic investigation into the incident.

The article noted:

Last week, the city shared a fact sheet about the incident, which explains: “While the city continues to evaluate the data impacted, as of Friday August 9, 2024, our data mining efforts have not revealed that any of the dark web-posted data includes personally identifiable information.”

What are the lessons I have learned from these two stories about a security violation and ransomware extortion?

  1. Lousy cyber security is a result of indifferent (maybe lousy) management? How do I know? The City of Columbus cannot generate a consistent story.
  2. The compromised data were described in two different and opposite ways. The confusion underscores that the individuals involved are struggling with basic data processes. Who’s on first? I don’t know. No, he’s on third.
  3. The generalization that no one wants the data misses an important point. Data, once available, is of considerable interest to state actors who might be interested in the employees associated with either the university, Chemical Abstracts, or some other information-centric entity in Columbus, Ohio.

Net net: The incident is one more grim reminder of the vulnerabilities which “managers” choose to ignore or leave to people who may lack certain expertise. The fix may begin in the hiring process.

Stephen E Arnold, August 23, 2024

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