Nexidia: Speech Technology
August 26, 2008
Nexidia, a developer of audio search and speech analytics solutions, received a “market leader” award from Speech Technology magazine.
Nexidia also released a new version of the company’s Enterprise Speech Intelligence (ESI) 7.0. The company also released a library of speech analytics search routines. These software components will, according to the company, speed deployment of the Nexidia system.
The new release includes enhanced reporting and analysis tools. Version 7.0 also features improved performance and scaling. ESI can be integrated directly with all major call recording platforms, these solutions are available to every contact center or similar business applications no matter which call recording in use.
Stephen Arnold, August 26, 2008